Esam Raslan, Assistant Banquet Manager

Esam Raslan

Assistant Banquet Manager

Ezdan Hotel & Suites

Location
United Arab Emirates - Sharjah
Education
Diploma, Technoogical Studies
Experience
3 years, 3 Months

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Work Experience

Total years of experience :3 years, 3 Months

Assistant Banquet Manager at Ezdan Hotel & Suites
  • Qatar - Doha
  • April 2011 to April 2013

 Assists the Banquet Manager in conducting formal training sessions for the servers i.e. hospitality services and serving directions.
 Provide the guest with the best possible experience available by ensuring all banquet food and meeting space presentation is organized and according to specifications set by the client and prepared in a timely manner.
 Coordinates food service between kitchen and banquet service staff
 Inspects all set up and ensure that it follows Banquet Event Order
 Enforce all rules and regulations and demonstrate company standards
 Manage all opening and closing side work including captain’s report and closing inspection duties
 Follow all health and safety regulations
 Control and limit waste
 Maintain banquet cleanliness in front and back of house
 Manage inventory and operating materials
 Assist with all reasonable bar back duties as required and perform other duties as assigned.

Captain Waiter at Ezdan Hotel & Suites
  • Qatar - Doha
  • February 2010 to April 2011

 Supervises a section of the restaurant and responsible for guiding the waiter/waitress and bus boy/girls in the performance of their tasks.
 Responsible for ensuring sufficient operating supplies, beverage and equipment during operation.
 Ensures over all sanitation and cleanliness of the restaurant during the shift.
 Responsible for the proper maintenance and good working order of all equipment, furniture and fixtures in the outlet.
 Consistently implements the service standards and operating procedures in the restaurant.
 Responsible for ensuring sufficiency of manpower in the shift
 Performs other duties and responsibilities assigned by immediate superior.
 Ensures guest satisfaction.

Education

Diploma, Technoogical Studies
  • at Workers University
  • June 2006

Specialties & Skills

Microsoft Office
Interpersonal & Leadership
Problem Solving
Micros POS
Microsoft Office
Hotel Opera
Communication

Languages

Arabic
Expert
English
Intermediate