Eskander Boughanmi

Results-driven operations leader responsible for aligning day-to-day execution with long-term business strategy. Oversaw cross-functional teams, streamlined core workflows, and managed operating budgets to drive efficiency, control costs, and support sustainable growth. Known for turning operational bottlenecks into measurable improvements and building processes that scale.
Key responsibilities and achievements:

Led and developed operational teams, managing hiring, scheduling, training, and performance to build a high-accountability culture.
Designed and implemented process improvements and standard operating procedures that reduced turnaround times and eliminated redundant work.
Owned budget planning and cost control, monitoring spend against targets and identifying savings without compromising quality or output.
Partnered with leadership to translate strategic goals into actionable operational plans, KPIs, and reporting.
Analyzed performance data to identify inefficiencies and drive continuous improvement across departments.

Sales leader focused on building, training, and scaling high-performing sales teams. Responsible for recruiting and developing sales talent, designing structured onboarding and coaching programs, and equipping reps with the skills, tools, and processes needed to consistently hit targets. Combines hands-on team development with a data-driven approach to performance, pipeline health, and revenue growth.
Key responsibilities and achievements:

Recruited, onboarded, and mentored sales representatives, building a repeatable ramp-up process that shortened time-to-productivity for new hires.
Designed and delivered ongoing training, coaching, and skills-development programs covering prospecting, negotiation, and closing.
Set individual and team performance targets, monitored KPIs, and used pipeline and activity data to identify gaps and coaching opportunities.
Developed sales playbooks, scripts, and standard processes to drive consistency and best-practice sharing across the team.
Partnered with leadership on territory planning, incentive structures, and forecasting to support revenue goals.
Tracked and reported on team performance, conversion rates, and development progress to senior management.

Quality-focused trainer responsible for developing and delivering training programs that raise performance standards and ensure consistent adherence to quality guidelines. Combines hands-on coaching with structured evaluation to close skill gaps, reduce errors, and drive continuous improvement. Skilled at translating quality standards and audit findings into practical, easy-to-apply training for frontline staff.
Key responsibilities and achievements:

Designed and delivered training programs on quality standards, procedures, and best practices for new and existing staff.
Monitored and evaluated performance through audits, call/work reviews, and scorecards, providing targeted feedback and coaching.
Identified recurring quality gaps and root causes, then built focused training to address them and prevent recurrence.
Developed training materials, SOPs, and job aids to support consistent, on-standard performance.
Tracked quality metrics and training outcomes, reporting improvements and trends to management.
Partnered with team leads and QA to align training with evolving quality benchmarks and compliance requirements.

administrative management and coordination

Test et maintenance produits électroniques