key account manager Projects
Pachin
Total years of experience :13 years, 11 Months
-Mange my KPI and follow my target .
-Deal directly with customers and follow their targets.
-Handle and respond for complaints.
-Manage customers' accounts.
-Search for new customers and follow our competitor’s market news.
-Propose a new product or new prices.
-Mange my KPI and follow my target .
-Deal directly with customers and follow their targets.
-Handle and respond for complaints.
-Manage customers' accounts.
-Search for new customers and follow our competitor’s market news.
-Propose a new product or new prices.
-Mange my KPI and follow my target .
-Deal directly with customers and follow their targets.
-Handle and respond for complaints.
-Manage customers' accounts.
-Search for new customers and follow our competitor’s market news.
-Propose a new product or new prices.
➢ Deal directly with customers and follow their targets.
➢ Handle and respond for complaints.
➢ Manage customers' accounts.
➢ Search for new customers and follow our competitor's market news.
➢ Propose a new product or new prices.
June 2010- March 2012 Vodafone Cairo, Egypt
• Call center, customer care.
➢ deal directly with customers by telephone
➢ respond promptly to customer inquiries
➢ handle and resolve customer complaints
➢ perform customer verifications
➢ manage customers' accounts
➢ keep records of customer interactions and transactions
➢ record details of inquiries, comments and complaints
• 2005-2009 Ain shams University Cairo, Egypt * Faculty of Law. * Grade: Pass.
