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إسلام  محمد إيهاب, Digital operations planning & technology manager

إسلام محمد إيهاب

Digital operations planning & technology manager·Riyadh pharma

المملكة العربية السعودية

بكالوريوس, managerial since

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 6 أشهر

Digital operations planning & technology manager

فبراير 2018 - حتى الآن

Riyadh pharma

الرياض، المملكة العربية السعودية

فبراير 2018 - حتى الآن

• Help lead the implementation of digital tools, processes, and systems as needed to advance company objectives
• Research new online media opportunities and industry updates; set-up in-person meetings when relevant, deliver monthly content to countries, track and record activations to quantify ROI
• On-going collaboration with an agency to create and distribute monthly social content
• Update and distribute SSC Digital Dashboard, complete with competitive activity
• Collaborate with Digital agencies and internal team members to develop clear business and measurement objectives for each initiative
• Share internal best practices and case studies
• Manage closely to specific channel budgets and performance targets, ensuring accuracy, precision, and adherence to financial guidelines.
• Use marketing performance data to produce creative learnings and inform the creative development of testable new concepts.
• Assist in the creation of weekly, monthly, and quarterly customer acquisition forecasts and historical reporting.
•Work with account managers to develop reporting views that provide business intelligence and insight into key areas of focus to drive technology road-maps, investment, and key technology initiatives
•Manage and oversee the customer and prospect experience across web and channel properties.
•Analyze campaign performance and optimize based on acquisition, engagement, and retention goals.

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
التسويق والعلاقات العامة

Digital Marketing lead

يونيو 2015 - يناير 2017

National Medical Care (NMC)

الرياض، المملكة العربية السعودية

يونيو 2015 - يناير 2017

•Provide accurate reports and analysis to department management to demonstrate effective return on investment (ROI)
•Research new online media opportunities that may benefit the business including mobile, social media, development of blogs and forums
•Communicate with CARE business Units, CARE networks and CARE partners
•Responsible for conducting key word research and web statistics reporting
•Contribute to social media engagement and brand awareness campaigns
•Use web analytics software to monitor performance of CARE websites and make recommendations for improvement
•SEO submissions and analytics reports
•Contribute to company and industry blogs and manage e-communications
•Assist with paid media including liaising with digital advertising agencies
•Develop and integrate content marketing strategies
•Keep up to date with current digital trends
•Responsible for managing NMC database and assisting with lead generation activities;
•Negotiate with media suppliers (Facebook, Twitter, Instagram, Snapchat) to acquire the best price for CARE
•Work closely with the Creative team to conceptualize and brainstorm visual and copy ideas
•Prepare interactive strategic digital marketing plan
•Implement digital marketing techniques according to strategic plan by seniors

مجال الشركة:
العيادات الطبية
الدور الوظيفي:
التسويق والعلاقات العامة

Digital Marketing supervisor

مارس 2015 - يونيو 2015

Andalusia Group for Medical Services

جدة، المملكة العربية السعودية

مارس 2015 - يونيو 2015

•Leading and managing digital marketing team in HJH hospital
•Manages daily-weekly-monthly data-driven analysis and reporting of campaign and overall channel performance.
•Lead execution of marketing campaigns (email, social media, PPC, texting, content creation, affiliates) utilizing internal and external tools
•Provide accurate reports and analysis to department management to demonstrate effective return on investment (ROI).
•Devising strategies to drive online traffic to the company website.
•Tracking conversion rates and making improvements to the website.
•Developing and managing digital marketing campaigns.
•Utilizing a range of techniques including paid search, SEO, and PPC.
•Overseeing the social media strategy for the company.
•Managing online brand and product campaigns to raise brand awareness.
•Managing the redesign of the company website.
•Responsibility for planning and budgetary control of all digital marketing
•Evaluating customer research, market conditions, and competitor data.
•Review new technologies and keep the company at the forefront of developments in digital marketing.

مجال الشركة:
العيادات الطبية
الدور الوظيفي:
التسويق والعلاقات العامة

Marketing Specialist

ديسمبر 2008 - أبريل 2015

Industrial Development Authority (IDA)

القاهرة، مصر

ديسمبر 2008 - أبريل 2015

•member in the core project team for IDA portal
•Conducted feasibility studies for projects in different Egyptian Governors
•Prepared the Industrial development components sheets, preliminary feasibility Studies for anticipated development projects in Egypt
•Created a database for all Egyptian Governorates that include all information about different industrial, agricultural, educational sectors to utilize it to put a future
•Strategic plan for the industrial activities
•Prepared feasibility studies and evaluates projects for investors, ministries for new Projects
•Prepared researches in participation with different departments of IDA
•Market research in special industrial activities and products to estimate the demand Level using time series
•Conducted economic feasibility studies
•Prepared researches in participation with the department of renewable energy about creating projects in this field to resolve the Energy Crisis in Egypt ( Ex: Wind energy Project - Solar heaters Projects - Recycling remnants to generate Natural Gaz)
•Implemented accounting control enhancements and process improvements through the creation of off-line financial reports
•Identified opportunities to increase revenue by implementing process improvement and supporting tools
•High level of critical thinking skills involved in running finance reports to ensure accuracy
•Formulated procedures, policies and guidelines for assigned financial programs
•Researched, resolved, and clear moderately complex accounting entries and post to general ledgers and other accounting records

مجال الشركة:
الإدارة العامة
الدور الوظيفي:
التسويق والعلاقات العامة

التعليم

ain shams academy

مايو 2008

مايو 2008

بكالوريوس، managerial since

مصر

المعدل التراكمي (نسبة مئوية): 90%

المعدل التراكمي (نسبة مئوية): 90%

Skills

Feasibility Studies
Expert
Feasibility Studies
Expert
Social Marketing
Expert
Social Marketing
Expert
Social Web
Expert
Social Web
Expert
SEO
Expert
SEO
Expert
Time Mgmt
Expert
Time Mgmt
Expert
Forecasting and planning
Intermediate
Forecasting and planning
Intermediate
Forecasting and planning
Intermediate
Forecasting and planning
Intermediate
Feasibility Studies
Intermediate
Feasibility Studies
Intermediate
Process Improvement
Intermediate
Process Improvement
Intermediate
Project Management
Intermediate
Project Management
Intermediate
Business Development
Expert
Business Development
Expert
Complex Problem Solving
Expert
Complex Problem Solving
Expert
Team Building
Intermediate
Team Building
Intermediate
Negotiation
Intermediate
Negotiation
Intermediate
Financial Analysis
Intermediate
Financial Analysis
Intermediate
New Business Development
Beginner
New Business Development
Beginner
Social Marketing
Expert
Social Marketing
Expert
Social Web
Expert
Social Web
Expert
SEO
Expert
SEO
Expert

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

الشهادات
E-Trade, E-Marketing and Export and Import (Research and Commercial Studies Cen
AdWords Video certified
Jan 2017 - Dec 2017
عرض الشهادات
AdWords Shopping certified
Jan 2017 - Dec 2017
عرض الشهادات
AdWords Display certified
Jan 2017 - Dec 2017
عرض الشهادات
Google Analytics certified
Jan 2017 - Jun 2018
عرض الشهادات
 Statistical Analysis using Preliminary and Advanced SPSS Program
AdWords Mobile certified
Feb 2017 - Dec 2017
عرض الشهادات
AdWords Search certified
Jan 2017 - Dec 2017
عرض الشهادات

الهوايات

  • Reading
  • internet
    partnership at digital touch site
  • Squash