eslam ensan

Spearheaded high-traffic promotional events, including a major 20% discount campaign at the Mall of Egypt, successfully driving a 40% increase in foot traffic and sales volume over the activation period.
*Executed strategic sales scripts and marketing messaging to effectively communicate brand value and seasonal offers to diverse customer segments.
*Managed personalized shopping experiences for high-net-worth individuals, providing expert advice on premium crystal lighting, décor, and corporate gifts.
*Maintained a deep knowledge of the Asfour Crystal product catalog, effectively upselling and cross-selling luxury items based on client interior design needs.
*Utilized retail management software to track inventory, process high-value transactions accurately, and maintain a database of VIP clients for future marketing outreach.
​*Collaborated with the branch management team to ensure premium visual merchandising standards were met, aligning with the brand’s global luxury image.
*Consistently achieved and exceeded individual monthly sales targets through proactive engagement and professional closing techniques.
*Handled complex customer inquiries and custom order requests, ensuring a high level of customer satisfaction and repeat business

• Generated and qualified new leads through cold calling, referrals, and
networking.
• Increased sales revenue by 20% through structured upselling and cross
selling strategies.
• Delivered product demonstrations and presentations to retail and
corporate clients.
• Managed CRM database and maintained accurate pipeline tracking and
forecasting.
• Built and maintained long-term client relationships to ensure repeat
business and customer retention.

*Conducted on-site water analysis (TDS, pH) for thousands of clients to design custom Reverse Osmosis (RO) and filtration solutions.
*Managed the full sales cycle to final contract negotiation, maintaining a 30% closing rate.
*Consistently exceeded quarterly sales targets by identifying upselling opportunities within existing maintenance contracts.
*Acted as a primary technical advisor, ensuring client compliance with local water quality and safety regulations.

• Identified and developed new business opportunities in retail and
corporate sectors.
• Negotiated contracts and successfully closed sales deals.
• Consistently achieved and exceeded monthly and quarterly sales targets.
• Conducted market research to identify customer needs and industry
trends.
• Maintained strong post-sale follow-up to ensure client satisfaction and
long-term partnerships.

Personnel & payroll.
Attendance, leaves, absence work hours.
On & off boarding.
The life cycle of employee through the company.
Filing and Social insurance.
Data base for employees joined or left
Recruitment
Data base for the applicants and their final status.
Conducting interviews.
Job analysis and preparation of JD.

• Managed end-to-end recruitment processes including screening and
interviewing candidates.
• Handled personnel documentation and employee records management.
• Managed social and medical insurance procedures.
• Supported HR administrative operations and employee services.