eslam fathy, System Administrator

eslam fathy

System Administrator

Al-Ahli Hospital

Location
Qatar - Doha
Education
Bachelor's degree, Management Information Systems
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

System Administrator at Al-Ahli Hospital
  • Qatar - Doha
  • My current job since June 2015

System Administrator at Al-Ahli Hospital June 2015 - Present
Qatar - Doha
Support 1200 Clients Manage Medical care branches
Implementing and maintaining Microsoft Windows Server infrastructure (Active Directory, DNS, DHCP) 2008, 2012, 2019
Support Windows Server 2008/2012 R2 in Virtualized MS Hyper-V & printer server & File Sever with Quota & permission
Windows Sever Failover Clustering 2016
Office 365 Environment including; Microsoft Exchange 2016, Microsoft Skype for Business
Configure Virtualize servers with SQL& IIS for developing team & veeam backup & power Bi admin
Mange Microsoft Windows Server Update Service (WSUS) - server’s updates & computer updates
SCVMM 2012 R2 monitor Virtualize machine
Microsoft SQL Server maintaining and monitor backup for Medical application
DFS Replication Server Application Server 2016 between branches
Firewall Palo alto monitor & creating a Role to Delegate Permissions - Users Permissions access internet
Azure administration
Antivirus server Sophos monitor update servers & computers
Elo document management system

Health care applications monitor & maintaining & backup
• (pacs imaging software) Olympus -Endoscopes| hl7
• Dolphin dental system
• Medical Systems Kodak dental
• His system implementing and maintaining

• Dragon direction system mange & training
► Key Responsibilities ◄

● Provide Support and technical issue resolution for more than 1200 Clients
● Provide Customers Support and technical issue resolution via phone and E-Mail.
● Escalate major problems or requests to other operations groups
● Keep Service level agreement (SLAs ) as it should be based on ITIL.
● Ensure and force the IT security, policy quality and standards

SYSTEM ADMINISTRATOR at ICON MEDICAL CENTER
  • Qatar - Doha
  • August 2013 to March 2015

Configuring and Maintaining and Design
- (His) Hospital information system - EMR administrator - operation
- ERP Administrator
- SQL Server Administrator
- digital signage
- UTM Fortigate firewall 80 C
- CCTV
- x-ray -MRI server
- Backup Server’s
- Acronis backup
- Application Server
- Server 2008 R2 & 2012 Enterprise
- Microsoft Hyper-V Server 2012 | Visualization
- basic configuration Avaya 500
- Office Online 365
- File Server’s & FTP Server’s

System Administrator at RESALA Charity Association
  • Egypt - Cairo
  • May 2011 to July 2011

• support 350 Client in branch
• Configuring and Maintaining Server 2003 R2 Enterprise Edition Server 2008 R2 Enterprise Edition Domain Controller’s
File Server’s & 5 FTP Server’s DNS’s
DHCP’s
Backup Server’s
DFS Replication Server Application Server
Oracle Server Account Department WSUS Server’s
ISA 2006 Server
TMG 2010 Server’s
SQL Server’s For HR Department WDS
Symantec2011 Anti Viruses Server Manager Leased Line Connecting 7 Branches

Technical Support Engineer at Nat Com
  • Egypt - Cairo
  • June 2009 to February 2011

Experience in installing applications, settings, and solving problems in windows Xp & windows 7 including connecting computers through wired and wireless networks. experience in installing and handling Microsoft Outlook in addition to knowing mail protocols like (, POP, SMTP.imap).
-have experience in making settings for networks, printers, and solving computer problems.

Helpdesk at bdaya computer market January 2006 - April 2008 Egypt - Cairo
Experience in installing applications, settings, and solving problems in windows Xp & windows 7 including connecting computers through wired and wireless networks. experience in installing and handling Microsoft Outlook in addition to knowing mail protocols like (, POP, SMTP.imap).
-have experience in making settings for networks, printers, and solving computer

Education

Bachelor's degree, Management Information Systems
  • at El Shorouk Academy
  • January 2008

Specialties & Skills

System Administration
Windows 7
Windows Server 2008
Firewall Management
Hardware Support
ACTIVE DIRECTORY
COMPUTER HARDWARE
CONTROL
CUSTOMER RELATIONS

Languages

English
Expert

Training and Certifications

Azure 104 administration (Training)
Training Institute:
Microsoft
Date Attended:
March 2020
Duration:
40 hours
NSE4 fortigate (Certificate)
Date Attended:
October 2022
AWS Solution Architect Associate (Training)
Training Institute:
Udemy
PMP (Certificate)
Date Attended:
April 2020
Certificated in Electronics Maintenance (Training)
Training Institute:
Russian Culture Center
Date Attended:
January 2009
c++ (Training)
Training Institute:
Cairo university
Date Attended:
January 2007
Certificated Attendance ISA 2006 – TMG 2010 (Training)
Training Institute:
Resala Training Centrer
Certificated Attendance Exchange 2010 (Training)
Training Institute:
Resala Training Center
Date Attended:
January 2011
CCNA (Cisco Certified Network Associate) (Training)
Training Institute:
computiuk
Date Attended:
January 2010
Duration:
40 hours
Microsoft MCITP (Certificate)
Date Attended:
June 2011

Hobbies

  • books