إسلام محمد علي, sales manager corporate

إسلام محمد علي

sales manager corporate

Orange - Egypt

البلد
المملكة العربية السعودية - جدة
التعليم
بكالوريوس, account
الخبرات
17 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 1 أشهر

sales manager corporate في Orange - Egypt
  • مصر - قنا
  • أشغل هذه الوظيفة منذ ديسمبر 2021

Handle & visit a list of accounts in related region on a regular basis.
 Seek and probe proactively for potential growth, potential threats, business opportunities.
 Enhance the sales within the list/market segment by promoting new solutions & introducing
new products to related customers.
 Assure achieving Sales target per Orange Shop with proper sales mix of products
 Supervise the hiring and recruitment of right candidates to ensure the high level of service in
coordination with orange partners HR teams.
 Ongoing coaching & developing for the Shops staff to ensure the implementation of Orange
Sales Techniques and enrich the level of knowledge.

Team Leader في Orange Eg
  • مصر - سوهاج
  • أشغل هذه الوظيفة منذ مايو 2017

Plan the team work in order to achieve assigned sales targets.
 Keep the daily operations flowing smoothly.
 Provide support direction and assistance to the staff.
 Handle the escalated customer complaints.
 Monitor team performance.
 Report to direct manager all practices and operations suggesting solutions for existing problems.
 Coach team members.

sales supervisor في Orange - Egypt
  • مصر - سوهاج
  • أشغل هذه الوظيفة منذ مايو 2018

• Lead team member in achieving sales target
• Handel difficult customer problems
• Ensure providing high level of service and maintain company image
• Report all practices and suggestions resolution to existing problems
• Handle the customer centers administrative work (time sheet - staff - schedules .. etc.)
• Issue daily sales reports for the customer center
• Close the shifts daily stock
• Solve cash problems resulting from the daily transactions of team members

SR. Specialist , Customer Center Commercial في Retail (Mahalla Shop) in Orange EG
  • مصر - طنطا
  • أشغل هذه الوظيفة منذ أبريل 2016

Meet and greet customers in the Shop.
Handle customer complaints, inquiries and provide solutions to their problems.
Sell Orange products and services and ensure proper collection of required documents.
Up-sell value added services to customers.
Present daily sales reports about your team to his manger of customers inquiries and requests.
Handle reconciliation of the daily sales transactions.
Ensure all equipment are appropriately maintained and in good working condition.
Monitor agents tasks and responsibilities.
Review and follow up on the available stock and its availability all the time.

SR.Specialist في Orange EG
  • مصر - الأقصر
  • فبراير 2015 إلى أبريل 2016

1. Meet and greet customers to the van.
2. Handle customer complaints, inquiries and provide solutions to their problems.
3. Sell Mobinil products and services and ensure proper collection of required documents.
4. Up-sell value added services to customers.
5. Present daily sales reports to his supervisor of customers inquiries and requests.
6. Handle reconciliation of the daily sales transactions.
7. Ensure all equipment are appropriately maintained and in good working condition.
8. Monitor agent tasks and responsibilities.
9. Suggest new locations and plans for the vans.
10. Review and follow up on the available stock and its availability all the time.

Specialist في Egyptian Company for Mobile Services ( Mobinil)
  • مصر - الأقصر
  • سبتمبر 2014 إلى فبراير 2015

1. Meet and greet customers to the van.
2. Handle customer complaints, inquiries and provide solutions to their problems.
3. Sell Mobinil products and services and ensure proper collection of required documents.
4. Up-sell value added services to customers.
5. Present daily sales reports to his supervisor of customers inquiries and requests.
6. Handle reconciliation of the daily sales transactions.
7. Ensure all equipment are appropriately maintained and in good working condition.
8. Monitor agent tasks and responsibilities.
9. Suggest new locations and plans for the vans.
10. Review and follow up on the available stock and its availability all the time.

SR.Agent في Egyptian Company for Mobile Services ( Mobinil)
  • مصر - الأقصر
  • يوليو 2013 إلى سبتمبر 2014

1. Meet and greet customers to the van.
2. Handle customer complaints, inquiries and provide solutions to their problems.
3. Sell Mobinil products and services and ensure proper collection of required documents.
4. Up-sell value added services to customers.
5. Present daily sales reports to his supervisor of customers inquiries and requests.
6. Handle reconciliation of the daily sales transactions.
7. Ensure all equipment are appropriately maintained and in good working condition.
8. Monitor agent tasks and responsibilities.
9. Suggest new locations and plans for the vans.
10. Review and follow up on the available stock and its availability all the time.

Agent في Egyptian Company for Mobile Services ( Mobinil)
  • مصر - الأقصر
  • نوفمبر 2008 إلى يوليو 2013

Meet and greet customers
Handle customer complaints
Sell Mobinil products and services.
Up-sell value added services to customers.

accountant في El-Hamd travel agent's
  • مصر - الأقصر
  • مايو 2007 إلى أكتوبر 2008

Meet and greet customers
Handle customer complaints
Accounting transactions
finalizing all daily transactions

Training في Islamic Bank form
  • مصر - الأقصر
  • أغسطس 2006 إلى أغسطس 2006

Accounting transactions & finalizing all daily transactions

الخلفية التعليمية

بكالوريوس, account
  • في south valley university
  • مايو 2007

Bachelor of Commercial, with Good Degree

Specialties & Skills

Marketing
Corporate Sales
Management
B2B Sales
Flexible and adapt to changes
COMMUNICATION SKILLS
Customer handling
Handle customer complaints
Handle reconciliation of the sales transactions
Monitor Team tasks and responsibilities
leadership
listening skills
Microsoft office
problem solving skills
management
SME & SOHO
corporate Sales
Business Development
retail Sales
Team Management
Sales Management
Customer Service
Administration
Marketing
Merchandising
Store Management

اللغات

العربية
متمرّس
الانجليزية
متمرّس

الهوايات

  • football
  • Chess