Network and computer technician assistant
Yarmouk University
Total years of experience :9 years, 4 Months
As a Network and computer technician assistant, I have been responsible for protecting the Universitys information systems and networks from potential cyber threats. My role has involved conducting regular security assessments, monitoring and responding to incidents, and implementing security best practices and policies.
• Monitored daily performance of existing computer systems.
• Customized system, software and hardware settings to meet specific user needs.
• Balanced performance and budget when recommending system changes to senior decision-makers.
• Collaborated with staff, users and management to establish requirements for new systems or modifications.
• Researched new updates, products and changes to best practices.
• Supported non-technical users by quickly investigating and resolving hardware and software issues.
• Used good organizational skills to manage workload.
• Tracked reported IT issues to discover trends and plan remedial action.
• Reported major IT issues or defective products for further escalation.
task of developing and ensuring the quality of the student information system website. This involved enriching it with necessary reports and ensuring its optimal performance. Furthermore, I managed and ensured the quality of the student admission website, utilizing Oracle Apex for its creation. My commitment to precision and quality control contributed to an efficient and user-friendly online experience for our students.
• Optimized programs to be user-friendly and perform at or above specifications.
• Maintained and modified current programs to meet changing business demands.
• Monitored and altered departmental process flows to resolve issues and improve overall efficiency.
• Checked system for problems, quickly identifying and addressing equipment and performance issues.
• Assigned, coordinated and reviewed the work and activities of programming personnel.
• Tested programs and software applications to verify compliance with specifications.
• Monitored system for equipment failure or errors in performance.
• Developed websites for the University use.
In my role within the Documents and Information Branch of the Admission and Registration Department at the university, I was entrusted with the task of preparing and printing Oracle reports. This involved meticulous auditing through reports from other branches within the department. I was also responsible for resolving technical issues encountered by students and employees and contributing to the development of systems related to admission and registration. My commitment to precision and problem-solving ensured a smooth operational flow within the department.
• Conducted tests and inspections of services, or processes to evaluate quality or performance.
• Filed and stored physical and digital copies of completed documents for easy retrievability.
• Scanned business documents into the system to add to databases, prepare mailings and organize reports.
• Reviewed complex text and numerical data to identify critical points for inclusion in business documents.
• Reformatted existing documents to improve appearance or meet length requirements.
• Prepared records for electronic transmission or physical mailing to different offices and customers.
• Input data into computer systems, updating files and records.
• Handled office clerical needs, including answering the telephone and routing mail.
• Proofread documents to check spelling, grammar, and formatting.
• Developed and built professional solid relationships using good communication and customer service skills.
• Planned and prioritized work tasks to meet specific deadlines.
• Arranged appointments for personnel, checking online calendars and schedules.
• Operated printers and fax machines, keeping equipment well-maintained, stocked, and ready for all needs.
• Typed up a wide range of documents, including correspondence, reports and memoranda.
• Typed forms and materials from rough drafts, dictating machines or detailed instructions.
• Made reports using Oracle reports.
In my role at the universitys Admission and Registration Department, specifically in the Study Schedule and Exams Branch, I was entrusted with the meticulous task of preparing student study schedules, reserving halls, and coordinating exam dates. My commitment to precision and organization ensured a seamless academic experience for our students.
In my role at the universitys Admission and Registration Department, I was entrusted with managing student admissions and graduations for the Faculties of Economic and Administrative Sciences, and Law. My responsibilities included providing guidance to students, addressing their queries, maintaining effective communication, and managing daily quotas. My commitment to accuracy and efficiency ensured the smooth operation of these critical academic processes.
In my role at the universitys Admission Branch, I was entrusted with the strategic task of attracting new students to the university. This involved meticulously preparing admission schedules and devising comprehensive plans for transferring students, thereby ensuring a seamless transition and fostering academic growth.
In my role at the universitys Admission and Registration Department, I was entrusted with the responsibility of managing student admissions and graduations across various colleges, including Medical, Engineering, Pharmacy, Education, Fine Arts, and Sharia and Islamic Studies. My duties encompassed providing guidance to students, addressing their queries, maintaining effective communication, and managing daily quotas. My commitment to accuracy and efficiency ensured the smooth operation of these critical academic processes.
In my role, I meticulously audited banking checks and ensured their accurate entry into the system.
My graduation project was a cross roads traffic lights management using assembly and c#