Eslam ElMasry, It Systems Administrator

Eslam ElMasry

It Systems Administrator

Menacom Group

Lieu
Egypte
Éducation
Baccalauréat, Information Technology
Expérience
16 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 6 Mois

It Systems Administrator à Menacom Group
  • Egypte - Le Caire
  • Je travaille ici depuis novembre 2014

Responsible of applying the IT polices and procedure of the whole group (MEC- Y&R-Wunderman)
 Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
 Diagnose hardware and software problems, and replace defective components.
 Perform data backups and disaster recovery operations.
 Maintain and administer computer networks and related computing environments, including server, computer hardware, systems software, applications software, and all configurations.
 Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
 Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
 Perform routine network startup and shutdown procedures, and maintain control records.
 Design, configure, and test computer hardware, networking software and operating system software.
 Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
 Confer with network users about how to solve existing system problems.
 Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
 Train people in computer system use.
 Load computer tapes and disks, and install software and printer paper or forms.
 Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
 Analyze equipment performance records in order to determine the need for repair or replacement
 Maintain logs related to network functions, as well as maintenance and repair records.
 Research new technology, and implement it or recommend its implementation.
 Maintain an inventory of parts for emergency repairs.
 Coordinate with vendors and with company personnel in order to facilitate purchases.

IT SPECALISTS à Alfuttaim Group
  • Egypte - Le Caire
  • mars 2013 à novembre 2014

1. Install all new hardware, systems, and software for networks.
2. Install, configure, and maintain network services, equipment and devices.
3. Supports administration of servers (DC, ISA & Antivirus Server)
5. Plans and supports network and computing infrastructure.
6. Perform troubleshooting analysis of servers, workstations and associated systems.
7. Documents network problems and resolution for future reference.
8. Monitors system performance and implements performance tuning.
9. Manage user accounts, permissions, email, and anti-virus, anti-spam.
10. Oversee software and network security.
11-Backup of all servers
12-- Solving Hardware problems of HQ and Branches
13-create reports at OracleO Reports Builder

Technical Support Engineer à Seif Group
  • Egypte - Le Caire
  • mai 2012 à mars 2013

-Setup and support:
Servers OS (Microsoft Windows 2003-2008 ), Client OS (Microsoft XP - Vista - 7)
DC, TMG, WSUS, VPN, Routing, File Server and Kaspersky Administration Kit.
- Backup of all servers.
- Install new networks infrastructure, hardware, systems and software for HQ and Branches.
- Solving Hardware problems of HQ and Branches (56 Branch).
- Support services both software and hardware for an organization’s employees.
- Monthly periodic visits to all branches for Troubleshooting and monitor the performance of devices.

IT System Engineer à Kharafi national
  • Egypte - Le Caire
  • décembre 2010 à mars 2012

l1. Install all new hardware, systems, and software for networks.
2. Install, configure, and maintain network services, equipment and devices.
3. Supports administration of servers (DC, ISA & Antivirus Server)
5. Plans and supports network and computing infrastructure.
6. Perform troubleshooting analysis of servers, workstations and associated systems.
7. Documents network problems and resolution for future reference.
8. Monitors system performance and implements performance tuning.
9. Manage user accounts, permissions, email, and anti-virus, anti-spam.
10. Oversee software and network security.

Technical Support Engineer à Biserve IT Consultancy Co.
  • Autre
  • août 2010 à décembre 2010

• We represent Travelport and SITA Technical Support Team in Egypt.
• Support airline computer reservation system, serving several large multinationals.
• Support customer’s software, hardware and networks issues.
• I have acquired valuable experience in all facets of troubleshooting, installations and maintenance
for various desktop operations, hardware and software.

IT SPECALISTS à EL-MONA HEALTHCARE RESORT
  • Egypte - Le Caire
  • août 2009 à août 2010

Designing Network includes:
- Installing, Configuring Microsoft Windows XP Professional.
- Administrating & supporting LAN network infrastructure and supporting the users.
- Install the infrastructure of the computer network.
- Responsible for all switch & Router configure.

Help desk and Technical support à ARABIA INFORM FOR INFORMATION TECHNOLOGY CO.
  • Egypte - Le Caire
  • octobre 2007 à octobre 2009

Managing active directory users and computers. Monitor and maintain Servers. Solving user
desktop problems.

Éducation

Baccalauréat, Information Technology
  • à Thebes Acedmey
  • juin 2006

Specialties & Skills

Technical Issues
System Administration
Network Systems
Computer Hardware Troubleshooting
ISA Server
windows server

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

mcse (Certificat)
Date de la formation:
June 2007
Valide jusqu'à:
July 2009