Marketing Executive
Garana Integrated Group
Total years of experience :11 years, 4 Months
- Generate new business
- Assisted in sales and marketing, staff recruitment and development, and promoting the very highest level of service and Promoting Financial
- Communicate and sell new product offerings to existing customers
- Create sales marketing plans for prospective accounts
- Improved budgets, increased profits and improved morale.
- Contact and search for new customers for outbound department.
- Make quotation, prepare proposals and provide information regarding tour program
- Cooperate with Tour Operation Department to reserve all services for clients.
- Follow up on customer satisfaction and Ensuring the target achievement.
- Responsible for delivering customer service excellence so as to convert enquiries into bookings
- Calculating the costing and offer the best price to the customer.
- Meeting and exceeding individual sales targets and support to achieve departmental targets
- Handling all enquiries efficiently, quickly & cost-effectively
- Maximize the level of service and revenue opportunities for the department
- Provided general knowledge of attractions and destinations.
- Developed and maintained information file.
- Prepared and delivered commentary.
- Made arrangements and confirmed reservations for tour.
- Assisted special needs of clients.
- Escorted passengers.
- Verified client documentation and corrected any deficiencies (visas etc).
- Managed tour expenditure.
- Completed tour reports and expense reports.
- Provided brief to passengers throughout the tour to ensure they are fully informed.
- Handled clients' personal problems, worries and complaints.
- Ensured the well-being of customer’s health and act as first aider for the group.
- Selling Transports in Airport
- Make a New Busniss by Communicate to a New Companies
- Selling an Excursions to Individual Tourists
- Help maintain relationships existing customer accounts
- Communicating with an existing customers
- Sending daily Operating to Head Office
- Selling Transports
- Selling an Excursions to Individual Tourists
- Maintain relationships with new business customers