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eslam osama abobakr, customer service

eslam osama abobakr

customer service

Hilton Sharm Dreams

Location
Egypt - Cairo
Education
Bachelor's degree, خدمه اجتماعيه
Experience
12 years, 10 Months

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Work Experience

Total years of experience :12 years, 10 Months

customer service at Hilton Sharm Dreams
  • Egypt - Cairo
  • My current job since September 2014
retail sales indoor at vodafone
  • Egypt
  • My current job since January 2015
sales at Hilton Sharm Dreams
  • Egypt - Cairo
  • December 2013 to September 2014
call center at Emirates Etisalat
  • Egypt - Cairo
  • August 2011 to December 2013

Education

Bachelor's degree, خدمه اجتماعيه
  • at المعهد العالى للخدمه الاجتماعيه بالقاهره
  • June 2011
Bachelor's degree, general social work
  • at the higher institute of Social work in Cairo
  • June 2011

Specialties & Skills

Medical Social Work
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Computer Sales
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Call Center
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Customer Service
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Sales
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• Team work
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• Microsoft Office
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• Flexibility
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• Computer Skills
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• Technical skills
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• Internet
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Business Skills
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• Commercial Awareness
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• Working under pressure
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• INITIATIVE
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• Self-motivation
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• ANALYSING & INVESTIGATING
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Languages

English
Expert
Arabic
Native Speaker

Memberships

مدرسه طيبه المعادى
  • 1
  • May 2007
نادي النيل
  • عضو رياضي
  • February 1998

Training and Certifications

• Accounting course (Training)
Training Institute:
Egyptian group
Date Attended:
October 2015
Duration:
52 hours
• Sales Diploma (Training)
Training Institute:
the Canadian training center
Date Attended:
October 2008
Duration:
40 hours

Hobbies

  •  Coding or programming
  •  Reading
  •  Sports Playing and Watching