esraa madi, Travel Consultant

esraa madi

Travel Consultant

Alshamel Travel

Location
Kuwait
Experience
17 years, 1 Months

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Work Experience

Total years of experience :17 years, 1 Months

Travel Consultant at Alshamel Travel
  • United Arab Emirates
  • January 2010 to January 2014
Travel Consultant at M.H.Alshayee
  • January 2008 to January 2010

Ticket issuance and reissues For Alshayee Staff Only. Handling All Airline passengers. Preparation of
invoices and sales reports. Processing refunds/cancellations. Unused ticket reports/refunds. book hotels &
car, Use of AMADEUS

Travel Consultant at Royal Jordanian Airline
  • United Arab Emirates
  • January 2000 to January 2008

Ticket issuance and reissues. Preparation of invoices and sales reports. Processing refunds/cancellations.
Unused ticket reports/refunds. Use of GABIRIAL

Travel Consultant at Qatar Airways
  • Qatar
  • January 1998 to January 2000

Flight reservations and issuing complex itineraries. Ticket issuance and reissues. Preparation of invoices
and sales reports. Processing refunds/cancellations. Unused ticket reports/refunds. Use of GABRIAL
computer Reservation System

Trainer at GULF AIR-Alghanim Travel
  • January 1997 to January 1998

Training How To Handel Passengers, reservation, Fare quote, refund, unused ticket

Senior staff member
  • to

responsible for fulfillment of Kuwait local account, handling official travel requirements
for Kuwait corporate and arranging Air/Hotel/ Car reservation request through Defense Travel System (DTS)
Position necessitates the use of Sabre GDS and Alshamel’s proprietary traveler tracking application.
Sales & corporate managers to ensure smooth operation of all aspects of reservation, ticketing, delivery
and invoice is done ensuring contractual compliance.

Specialties & Skills

DATA TRANSFORMATION SERVICE
DELIVERY