essaid taghra, Supervisor at Armani Dubai

essaid taghra

Supervisor at Armani Dubai

al tayer group

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, technician
Expérience
6 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 4 Mois

Supervisor at Armani Dubai à al tayer group
  • Émirats Arabes Unis - Dubaï
  • mars 2015 à décembre 2017

- Assisting customers with inquiries and complaints
- Training new employees
- Conducts monthly inventory
- Ensure customer satisfaction through promoting excellent service
- Maintain quality control for all food served
- Oversee health code compliance and sanitation standards
- Look for ways to cut waste and decrease operational costs
- Generate weekly, monthly, and annual reports

Restaurants Events Supervisor à moulay youssef
  • Émirats Arabes Unis - Dubaï
  • avril 2013 à novembre 2014

- Directed and supervised staff members engaged in daily operations.
- Assigned posts and designated duties to staff
- Oversee inventory control, ordering, food sanitation and quality control of food products.
- Effectively lead and motivate employees through implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction.
- Supervised the preventative maintenance and upkeep of equipment, and facility.
- Supervised the overall performance of food service facility and kitchen operations

sales associate à Marwa Fashion
  • Maroc - Agadir
  • juin 2011 à mars 2013

- Welcome customers into the store; initiate the sales process, offer them qualified advise on the available products, recommend appropriate products; and promote cross selling with a view to meet the customers' needs.
-Provide professional till point service to close the sale and offer the customers an overall enjoyable shopping experience.
- Handle customer complaints professionally and escalate any serious issues to the Manager for suitable resolution.
- Maintain an up-to-date database of customers visiting the store.
- Communicate to the customers the information on special offers/ sales promotion events.
- Merchandise goods prominently on the shop shelves & display units, replenishing stocks as often as required in conjunction with the Manager and merchandising team.
- Check stock levels daily and recommend orders to the Manager in order to replenish and maintain optimum stock levels.
- Maintain personal grooming as per the brand standards to represent a positive image

Éducation

Diplôme, technician
  • à institut technique dinformatique appliquee au management
  • juillet 2010
Etudes secondaires ou équivalent, Human Sciences
  • à lycee Hassan II Taroudant
  • juillet 2008

Specialties & Skills

Customer Service
Hospitality
Customer Facing
Goal oriented character
التسويق + الصيانة + التجارة
Leadership Skills
Multi Tasker
Communication Skills
Ability to work flexible hours

Langues

Arabe
Langue Maternelle
Anglais
Expert
Français
Moyen

Adhésions

institut technique d'informatique appliquée au management
  • président de bureau du stagiaires
  • January 2009

Formation et Diplômes

technicien (Certificat)
Date de la formation:
September 2008
Valide jusqu'à:
July 2010
communication (Certificat)
Date de la formation:
March 2010
Valide jusqu'à:
June 2010