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Essam AlShaaer, Administration Manager – Transformation Phase

Essam AlShaaer

Administration Manager – Transformation Phase·Al Abdulkarim Holding

Saudi Arabia

Bachelor's degree, computer

Work experience

Total years of experience: 60 years, 3 months

Administration Manager – Transformation Phase

January 2025 - Present

Al Abdulkarim Holding

Dammam, Saudi Arabia

January 2025 - Present

• Lead administrative operations during a major transformation and financial restructuring phase across
multiple company locations within Saudi Arabia.
• Manage and coordinate administrative teams and operational activities related to fleet, insurance,
government relations coordination, accommodation, licensing, facilities, and office operations.
• Support executive leadership in operational coordination, governance follow-up, reporting activities, and
organizational restructuring initiatives.
• Coordinate across administration, legal, finance, HR, FM, and operational departments to support
business continuity and operational alignment.
• Prepare executive reports, operational updates, and departmental status reports submitted through
executive leadership to senior management and board-level discussions.
• Participate in operational restructuring initiatives and governance-related coordination activities during
the transition from ownership-driven operations toward structured management and governance
practices.
• Coordinate and follow up on regulatory and operational compliance matters related to Balady, Salama,
commercial registrations, licensing renewals, and government-related operational requirements.
• Contribute to drafting and organizing administrative policies, operational procedures, workflow controls,
and governance-related documentation.
• Manage operational coordination for insurance-related activities including medical, fleet, property, and
asset insurance renewals and follow-up.
• Oversee fleet and asset-related operations involving approximately 290 vehicles and equipment across
company locations, including maintenance follow-up, fuel monitoring, operational coordination, and asset
utilization tracking.
• Support operational coordination between Administration and FM functions to maintain operational
continuity, facility readiness, and service efficiency across sites.
• Handle confidential operational and executive matters with professionalism, discretion, and accuracy.
Company industry:
Distribution, Supply Chain & Logistics

Business Development Assistant

August 2017 - Present

AlAbdulkarim Holding Co

Khobar, Saudi Arabia

I found this job using Bayt.com

August 2017 - Present

Responsibilities:
- Management of web/telephone and email-based inquiries, allocating, where possible, to the relevant Business Development manager, in order to successfully finish the project (AKH Tower).
- Undertake desk-based research to support the Business Development Manager in identifying new lead opportunities.
- Develop and maintain personal knowledge of priority sectors; market trends and routes to market for improved effectiveness within a sales support function.
- Support Business Development Team in general business development the activity where necessary, for example, preparing for and supporting events, investor visits, and meetings, etc.
- Support Business Development Team in AKH Tower management activity, wherever necessary, for example attending meetings with the relevant team member, recording minutes, etc.
 Develop a network of operational contacts that will support the work of the Business Development Team.
- Provide support in accurately maintaining the company CRM system, completing visit reports on behalf of the team, and assisting the Sales Analyst with the development of the system, and providing management information and reports, as required.
- If directed, I provide sales support on behalf of the Business Development Manager, for example, handling small project inquiries, from inquiry through to successful conclusion.
- Adopt a co-operative and positive style of working with other AKH holding company staff and partner organizations with a shared interest in inward investment and sector development.
Company industry:
Electric Power Production & Transmission
Job role:
Management

Administrative & Operational Role – Abdulkarim Tower

August 2017 - September 2025

Al Abdulkarim Holding

Dammam, Saudi Arabia

August 2017 - September 2025

• Worked directly under executive leadership, supporting administrative and operational activities related
to Al Abdulkarim Tower and affiliated operations.
• Supported the establishment and operationalization of Al Abdulkarim Tower as a corporate headquarters
environment.
• Coordinated with executive management, legal advisors, leasing entities, contractors, and government

• Managed administrative operations related to facilities, contracts, assets, office support services, and

• Designed operational tracking and reporting mechanisms to improve workflow visibility and operational
control.
• Coordinated administrative support activities across multiple operational functions and stakeholders.
• Supported governance and operational transition activities within evolving corporate and organizational
structures.
Company industry:
Distribution, Supply Chain & Logistics

Business Development Assistant

November 2015 - August 2017

Almotaqademah for Investment.

Riyadh, Saudi Arabia

I found this job using Bayt.com

November 2015 - August 2017

 Manage the communication of the organization with clients via means like emails, telephones, and websites.
 Respond to inquiries made by clients about company products and services in a timely and friendly manner
 Act as link between the organization and the clients to ensure clients take more interest in products and services rendered by the business organization
 Undertake and monitor researches to provide highly needed support for the business development team
 Identify and communicate with new business leads for the organization
 Conduct research and also make delivery on any intelligence that will have strong impact on proposition development for any new investment project of the organization
 Develop good knowledge regarding priority sectors, like market routes and trends; this enables the organization improve on its effectiveness in service delivery
 Provide required support for the organization’s business development team, especially in activities relating to account management
 Perform various tasks, like recording minutes during meetings
 Develop operational contacts, which will provide needed support for the tasks undertaken by the organization’s business development team
 Contribute to the management of the organization’s systems to ensure things are done accurately
 Assist the sales agents of the organization to complete clients visit reports and system development
 Manage reports and management information to ensure the company meets up with requirements made known by clients
 Support the manager in sales support when required by him/her.
 Work under direction of the business development manager
 Assist the manager to make inquiries on small projects and to handle them from start to finish
 Writing and producing presentations and press releases.
 Organizing events such as press conferences, open days, exhibitions, tours and visits.
 Speaking publicly at interviews, press conferences and presentations.
 Providing clients with information about new promotional opportunities.
 Designing, writing and/or producing presentations, press releases, articles, leaflets, ‘in-house journals, reports, publicity brochures, information for web sites and Social Media.
Company industry:
Law Firm
Job role:
Consulting

Board Secretary

January 2008 - January 2016

Awqaf Mohammed Al Rajhi

Riyadh, Saudi Arabia

January 2008 - January 2016

• Supported governance implementation, policy coordination, and board-related operational activities.
• Prepared board agendas, meeting documentation, governance records, and executive follow-up reports.
• Coordinated with legal advisors, auditors, executive management, and board members.
• Supported communication and operational coordination between executive leadership and governance
bodies.
Company industry:
Construction & Building

Executive Office &

January 2003 - January 2016

Al Rajhi Investment-Related Entities & Affiliated Organizations

Riyadh, Saudi Arabia

January 2003 - January 2016

• Supported executive leadership and governance-related activities across multiple investment-related and
affiliated entities.
• Worked closely with executive leadership during institutional transformation and governance-focused
operational phases.
• Coordinated executive operations, reporting, meeting preparation, follow-up activities, and confidential
documentation.
• Supported operational communication and coordination between executive leadership and various
departments and stakeholders.
• Gained extensive exposure to executive decision-making environments, governance practices, and
organizational operations.
Company industry:
Construction & Building

Palace Manager for VVIP client, in Riyadh.

August 2013 - October 2015

Sheikh Mohammed bin Abdul Aziz Al-Rajhi Palace.

Riyadh, Saudi Arabia

August 2013 - October 2015

Responsibilities:
 Carrying out reception duties at assigned office. Includes receiving people coming into the office of assigned supervisor.
 Responsible for arranging the schedules of all male staff (Laundry, Maintenance, Cleaners, Drivers, Kitchen Staff).
 Responsible for all other operations in the Palace.
 Gives assistance to the Housekeeping Manager as needed.
 Managing household staff and overseeing day to day running of the property
 Overseeing all Food and Beverage operations in the household.
 Organizing banquets and events and making sure everything is looked after from the flowers, to the menu to the silver service.
 Making the purchases required for the household.
 Maintaining inventory and stock control on all items in the household.
 Maintaining accounts of all purchases and petty cash.
 Looking after all HR requirements of the staff including paying of their salaries and holiday schedules
 Training the staff in their required positions.
 Hiring and training of new staff.
 Maintaining staff schedules.
 Maintain regular appraisals of current staff and take action if they are not performing up to standard.
 Looking after the garage and making sure all cars are serviced and maintained well.
 Looking after the gardens and coordinating with the head gardener on work that needs to be done.
 Working with contractors and other companies who are involved in work in the property.
 Any additional work required by the client in any of their properties.
Company industry:
Personal Care Centers
Job role:
Administration

Office Administrator

March 2011 - August 2013

(RHI) Rajhi Heavy Industries.

Riyadh, Saudi Arabia

March 2011 - August 2013

Responsibilities:
 Carrying out reception duties at assigned office. Includes receiving people coming into the office of assigned supervisor.
 Plans and organizes administrative support activities; establishes procedures, practices, and work methods to increase effectiveness and efficiency of the Chairman office.
 Supervises junior administrative staff; coaches and counsels subordinates to encourage better performance and improvement in areas of individual weakness.
 Supervises and manages documents deliveries and department correspondence.
 Oversees and monitor Chairman personal files.
 Liaise with department staff / head / Manager and supervisors for office services assistance.
 Collects, compile, evaluates, and reports department-specific program or administrative information; oversees quality control of database or spreadsheet information.
 Develops work unit specific databases and other record management activities; schedules of work and routine correspondence.
 Schedule meetings and maintain the all the related records.
 Serves as departmental resource on activities supervised and clerical procedures; serves as central point of chairman office to ease management/administrative communication.
 Coordinates with department staff and representatives of other departments on such administrative and operational matters as personnel, accounting, purchasing, and building maintenance/repair and telephone & IT services.
Company industry:
Heavy Industry & Metallurgy
Job role:
Administration

Office Manager and PA for President

November 2007 - February 2011

Manafea Holding Co.- Saudi Arabia

Riyadh, Saudi Arabia

November 2007 - February 2011

Responsibilities:
 Managing a daily schedule for the President to preparing reports and presentations and meeting clients / delegates.
 Deal with correspondence and write letters.
 Independently prepares reports, presentations and correspondence of a nonstandard nature; coordinates production; schedule graphics, editing and reproduction.
 Meet and greet clients and senior colleagues.
 Take notes/messages for the President when he is out of the office.
 Play coordination role for conferences, professional meetings and community or office events.
 Handling personally the travel arrangements of the president.
 Creating and maintaining an organize diary for the President.
 Acts as liaison between president office and other organizations.
 Interaction and assistance to group companies on any information required from the department.
 Administrative functions and making decisions base on the scope of jurisdiction and in consideration and understanding of company policy.
 Ensuring that all incoming calls and requests are responded it and in the absence of President ensuring that request for action or information are properly relayed to the concerned person.
 Managing personal matters.
Additional Responsibilities as Personal Assistant (PA) for President:
 Took care of providing Administrative Support to the household staff of President including: Travel Documents (Visa processing, tickets, pick & deliver to airport, vacation processing, Iqama issuance and renewal, etc.). Monthly Payroll. Staff Benefits (Medical, housing, transportation, etc.).
 Maintenance of President’s Houses: Utilities (payment of bills, installation & repair). Security. Gardening. Private Parties at house and outside. General Maintenance and repair.
 President’s Personal Documents: Identity Card renewal. Driving License renewal. Personal Bank Accounts. Credit Cards.
 Travel Arrangements for President’s family: Visas (EU, USA). Airline booking /Ticketing. Hotel arrangements.
Company industry:
Construction & Building
Job role:
Administration

Office Manager and PA for President

November 2007 - June 2009

Manafea for investment & tourism Realstate development Co - Saudi Arbia

Riyadh, Saudi Arabia

November 2007 - June 2009

 Managing a daily schedule for the President to preparing reports and presentations and meeting clients / delegates.
 Deal with correspondence and write letters.
 Independently prepares reports, presentations and correspondence of a nonstandard nature; coordinates production; schedule graphics, editing and reproduction.
 Meet and greet clients and senior colleagues.
 Take notes/messages for the President when he is out of the office.
 Play coordination role for conferences, professional meetings and community or office events.
 Handling personally the travel arrangements of the president.
 Creating and maintaining an organize diary for the President.
 Acts as liaison between president office and other organizations.
 Interaction and assistance to group companies on any information required from the department.
 Administrative functions and making decisions base on the scope of jurisdiction and in consideration and understanding of company policy.
 Ensuring that all incoming calls and requests are responded it and in the absence of President ensuring that request for action or information are properly relayed to the concerned person.
 Managing personal matters.
Company industry:
Accounting
Job role:
Secretarial

Executive Assistant for Projects Manager

January 2008 - May 2009

Mohammed Abdul Aziz Al-Rajhi Projects Sector - Saudi Arabia

Riyadh, Saudi Arabia

January 2008 - May 2009

 Extensive diary management.
 Arranging travel, visas, accommodation, and preparing itineraries.
 Get the authorized approval and liaise with the travel agents for the proper billing of air fares as per Group Policy.
 Diarizing papers and e-mails for follow-up purposes.
 Ensure all documentation in files is up to date and ready for retrieval also maintaining all confidential files.
 Scrutinizing all payments to be approved by Unit Heads.
 Develop and introduce systems and procedures to streamline administration.
 Assess incoming mail and respond directly on routine matters or direct/forward to the respective executive.
 Answer and screen telephone calls, take messages and forward the caller to an alternative source in the absence of the Projects Manager.
 Self-correspondence in terms of memos / letters / faxes.
 Correspondence to other departments.
 Prepare schedules for Head Office executives visiting Riyadh etc.
 Provide full administrative and secretarial support to the Chief Executive Officer in Riyadh
Company industry:
Construction & Building
Job role:
Secretarial

Executive Assistant for Projects Manager

January 2008 - March 2009

Mohamed A. Aziz Al-Rajhi & Sons holding Company - Saudi Arabia

Riyadh, Saudi Arabia

January 2008 - March 2009

Responsibilities:
 Extensive diary management.
 Arranging travel, visas, accommodation, and preparing itineraries.
 Get the authorized approval and liaise with the travel agents for the proper billing of air fares as per Group Policy.
 Diarizing papers and e-mails for follow-up purposes.
 Ensure all documentation in files is up to date and ready for retrieval also maintaining all confidential files.
 Scrutinizing all payments to be approved by Unit Heads.
 Develop and introduce systems and procedures to streamline administration.
 Assess incoming mail and respond directly on routine matters or direct/forward to the respective executive.
 Answer and screen telephone calls, take messages and forward the caller to an alternative source in the absence of the Projects Manager.
 Self-correspondence in terms of memos / letters / faxes.
 Correspondence to other departments.
 Prepare schedules for Head Office executives visiting Riyadh etc.
 Provide full administrative and secretarial support to the Chief Executive Officer in Riyadh.
Company industry:
Accounting
Job role:
Secretarial

Office Manager and HR Representative.

August 2006 - October 2007

Al-Rajhi Group for Cement & Gypsum – Saudi Arabia.

Riyadh, Saudi Arabia

August 2006 - October 2007

 Diary management and meeting co-ordination at all levels for both internal and external meetings.
 Production of presentation materials as required Expense processing for managers and team.
 Maintaining and updating group records, e.g., home address list, org chart etc.
 Coordinate travel arrangements and itineraries.
 Ad hoc projects for manager as required.
 Create and upkeep of various Apartment spreadsheets.
 Assist with the recruitment process as required, e.g., room bookings, interview schedules, photocopying, distribution of materials etc.
 Assist team in the organization and logistics of team events e.g. name badge preparation and attendance registers.
Company industry:
Heavy Industry & Metallurgy
Job role:
Human Resources and Recruitment

Secretary of the Board of Directors

November 2004 - August 2006

Mohamed Abdul Aziz Al-Rajhi Est - Saudi Arabia

Riyadh, Saudi Arabia

November 2004 - August 2006

Responsibility:
 Arrange and manage Board and committee meetings.
 Prepare and maintain minutes and records for all board meetings.
 Prepare Board documents, including resolutions, remarks, presentations and greetings handling inquiries from individuals contacting the Board, and has frequent interaction with senior level personnel, VIP and external Business clients.
 Coordination and facilitation of work for the Board of Directors to enable them to effectively govern the Company.
 Perform administrative work that is often highly sensitive and confidential.
 Handle various special assignments delegated by the Board of Directors of the company at the corporate office.
 Prepare and distribute of meeting materials, correspondence, and the drafting of minutes.
 Manage communications with the Board and deal directly with members of the Board as they interact with the Parent Group, Stake Holders, CEO and HR in connection with their.
 Responsible for Draftee correspondence and other documents for the Board Chairman, Vice chairman, members Manage the permanent records of the Board, including records of Board business and minutes of meetings Conducting research projects on behalf of the Board and the Chairman, Vice Chairman and the CEO.
 Reviews/monitors and verifies accuracy of the meetings minutes, and circulates to all Directors.
Company industry:
Administration Support Services
Job role:
Administration

Executive Secretary to Chairman

November 2003 - August 2006

Mohamed Abdul Aziz Al-Rajhi Est. – Saudi Arabia

Riyadh, Saudi Arabia

November 2003 - August 2006

 Prepare type and edit reports, forms, offers and documents.
 Screen and evaluate incoming telephone calls.
 Manage calendars and schedule meetings.
 Process sensitive and confidential information with judgment and tact.
 Present the company professionally.
 Make travel arrangements.
 Remain up to date on organizational changes.
 Be responsible for other duties as assigned by the General Manager.
 Manage appointments, schedule and coordinate meetings for the chairman.
 Coordinate all travel arrangements for the chairman and VIP guests.
 Use own initiative to handle all correspondence.
 Deal with all customers, clients and representatives of various organizations.
 Coordinate and deal with various issues within the organization and entities outside the organization.
 Maintain a good filing system.
Company industry:
Construction & Building
Job role:
Administration

Executive secretary to the General manager:

July 1999 - September 2003

IDACO” Industrial Development of Automotive Components - Egypt

Cairo, Egypt

July 1999 - September 2003

Responsibilities:
 Responsible for all office correspondence.
 Receptionist & secretarial duties.
 Responsible for the efficient filing of the company’s incoming and outgoing correspondence
 Handled communications and correspondence with all customers and supplier, as well as the company’s visiting experts.
 Preparing presentation packages.
 Travel and hotel accommodation agreements.
 Organizing the General Manager agenda’s.
 Handling office meetings and minutes of taking.
 Creating & maintaining database
Company industry:
Automotive Dealership & Distributor
Job role:
Secretarial

Office Manager

January 1996 - January 2003

Manafea Holding Co.

Riyadh, Saudi Arabia

January 1996 - January 2003

• Managed executive office coordination including scheduling, reporting, meeting preparation, and
confidential documentation.
• Supported executive leadership through organized operational follow-up and structured coordination
activities. Developed foundational experience in executive support, coordination, documentation, and operational
reporting.
• Supported administrative and operational activities across multiple functions.
• Supported administrative and operational transformation activities during a major financial restructuring
phase.
• Generated approximately SAR 2.05 million through liquidation and operational disposal coordination of
non-utilized fleet assets.
• Coordinated operational cost optimization initiatives related to fleet operations, contracts, leasing
activities, and workforce restructuring.
• Managed and coordinated licensing and operational compliance follow-up activities across multiple
company locations and commercial registrations.
• Supported the development of administrative policies, operational procedures, workflow controls, and
governance-related practices.
• Coordinated executive reporting and operational tracking activities involving multiple operational
departments and stakeholders.
• Supported operational continuity and cross-functional coordination across administration, FM, legal,
finance, HR, and operational teams.
Company industry:
Real Estate

Project coordinator

March 1966 - April 1999

Egyptian Project Management Consultancy – Egypt

Cairo, Egypt

March 1966 - April 1999

 Provide support services to the senior management.
 Maintaining project files.
 Updating & maintaining project schedules.
 Coordinating meetings and conference calls.
 Preparing presentation packages.
 Preparing development reports.
 Assisting in other general administrative duties.
 Document coordination between consultants, contractors and clients.
 Calendar coordination.
 Expense reports.
 Assemble Investment packages.
 Tracking consultant proposals.
 Coding invoices for development jobs to assist accounting.
Company industry:
Business Consultancy Services
Job role:
Administration

Receptionist and Secretary:

October 1994 - March 1996

EBDAA Advertising Agency– Egypt..

Cairo, Egypt

October 1994 - March 1996

 Welcome clients and visitors.
 Answering telephone enquiries.
 Handling letters and basic correspondence in English.
 Sending and receive faxes.
 Responding to email enquiries.
 Assisting in data entry.
 Designing Printing works forms for different purposes.
 Preparing different computer reports.
 Assist with marketing, banking or any other tasks related to the business.
Company industry:
Advertising
Job role:
Secretarial

Education

Bachelor of computer science, Institute for Commercial Education

May 1998

May 1998

Bachelor's degree, computer

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

View attachment

Skills

Education
Expert
Education
Expert
Auditing
Expert
Auditing
Expert
Audit Committee
Expert
Audit Committee
Expert
Internal Audit
Expert
Internal Audit
Expert
Science
Expert
Science
Expert
 Profesional user of microsoft spreadsheets databases multimedia, desktop publishing, word-processi
Expert
 Profesional user of microsoft spreadsheets databases multimedia, desktop publishing, word-processi
Expert
 Willing to learn new skills and subjects.
Intermediate
 Willing to learn new skills and subjects.
Intermediate
 Strategic and analytical skills.
Intermediate
 Strategic and analytical skills.
Intermediate
 Organizational and time-management skills.
Intermediate
 Organizational and time-management skills.
Intermediate
 Ability to contribute in teamwork.
Intermediate
 Ability to contribute in teamwork.
Intermediate
 Initiative and self-motivated.
Intermediate
 Initiative and self-motivated.
Intermediate
 Willing to work under tough conditions.
Intermediate
 Willing to work under tough conditions.
Intermediate
 Excellent skills of internet navigation & E-mails & Google applications
Intermediate
 Excellent skills of internet navigation & E-mails & Google applications
Intermediate
Education
Expert
Education
Expert
Auditing
Expert
Auditing
Expert
Audit Committee
Expert
Audit Committee
Expert
Internal Audit
Expert
Internal Audit
Expert
Science
Expert
Science
Expert
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RESTRUCTURING BUSINESS
Intermediate
RESTRUCTURING BUSINESS
Intermediate
Microsoft Excel
Expert
Microsoft Excel
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Expert
Administration
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
Management
Intermediate
Management
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
Six Sigma Yellow Belt
LinkedIn Learning
Jun 2026
Show credentials
Lead Change in Your Organization
LinkedIn Learning (PMI Authorized Training Partner)
Jun 2026
Show credentials

Hobbies and interests

Professional Content Creator – Leadership, Management & Organizational Transformation

I create and share professional content focused on leadership, management, organizational transformation, governance, and operational excellence, drawing on practical experience and engaging with professionals to exchange insights, ideas, and best practices.