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Essam tawfik Mansour, Customer Service Manager

Essam tawfik Mansour

Customer Service Manager·Alnada International exchange

Kuwait

Bachelor's degree, Teaching French

Work experience

Total years of experience: 20 years, 3 months

Customer Service Manager

December 2021 - Present

Alnada International exchange

Hawali, Kuwait

December 2021 - Present

Company industry:
Financial Services
Job role:
Customer Service and Call Center

supervisor of customer service

March 2006 - December 2021

Almuzaini EXCHANGE Company

Al Kuwait, Kuwait

March 2006 - December 2021

I have a large experience in customer service filed

Company industry:
Financial Services
Job role:
Customer Service and Call Center

Education

Faculty of education

May 2003

May 2003

Bachelor's degree, Teaching French

Egypt

GPA (rating): Good

GPA (rating): Good

Complete training and teaching students

Skills

Marketing
Expert
Marketing
Expert
problem solving skills
Expert
problem solving skills
Expert
Training
Expert
Training
Expert
Developments
Expert
Developments
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Management
Expert
Management
Expert
Business Development
Expert
Business Development
Expert
Team Management
Expert
Team Management
Expert
Banking
Expert
Banking
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English

Expert

French

Expert

Training and Certifications

Certifications
western union
Feb 2008
Anti Money laundry
Jan 2018
ICDL
May 2011

Hobbies and interests

I am hard worker interested to develop my career and my company