عصام أحمد

• Performance Management System: Developed and implemented a comprehensive performance management system that aligns performance goals with organizational strategy.
• KPI Framework: Designed and implemented a comprehensive KPI framework and dashboards for monitoring and analyzing performance metrics.
• Awareness Programs: Conducted awareness programs to communicate the company’s mission, vision, strategic objectives, and performance management system.
• Compensation Systems: Implemented a comprehensive bonus payout, incentive scheme, and performance-based compensation system to enhance employee motivation.
• Cultural Initiatives: Led the implementation of organizational culture initiatives, including the McKinsey Organizational Health Index (OHI), to improve workplace culture.
• Core Values Communication: Developed and communicated core values that align with the company’s mission and strategic objectives.
• Integration into HR Processes: Integrated core values into Human Capital processes, including recruitment and performance management.
• Feedback and Recognition: Established feedback mechanisms and recognition programs to monitor and reinforce company core values.
• Organizational Structure Reviews: Conducted periodic reviews of the organizational structure to ensure alignment with corporate strategic drivers and objectives.
• Career Development: Contributed to the design of career development, succession planning, and promotion processes to foster employee growth.
• Training Programs Management: Efficiently planned and managed annual training programs to enhance employee skills and capabilities.
• Talent Identification: Identified and supported talented employees, resulting in the creation of a talent pool for future growth and development.
• Induction Programs: Successfully conducted induction programs for new joiners to facilitate smooth onboarding.

• Oversaw Training & Performance Development for a team of 600+ employees, resulting in enhanced skills and improved performance.
• Managed training programs and budgets, optimizing resource allocation and utilization.
• Customized training initiatives based on Training Needs Analysis (TNA), maximizing training effectiveness.
• Developed and implemented a Post Training Assessment tool, enabling accurate evaluation of training outcomes.
• Successfully implemented performance appraisal processes for over 7 years, driving continuous improvement.
• Created a comprehensive Competencies Dictionary, standardizing competency assessment across the organization.
• Designed a Job Grading structure, streamlining talent management and career progression.
• Established Key Performance Indicators (KPIs) to measure the effectiveness of HR procedures.
• Implemented HR transformation projects in alignment with organizational goals, driving positive change.

• Managed MenaITech HR App, ensuring smooth operations.
• Implemented HR strategies, processes, and systems, boosting efficiency.
• Installed HR and payroll systems, improving data management.
• Trained HR system staff, enhancing proficiency.

• Facilitated seamless coordination between the General Director Assistant and all departments, ensuring effective communication and
collaboration throughout the organization.

• Provided comprehensive support to the Executive Vice Manager, resulting in the successful implementation of streamlined strategic administrative techniques.