esther louies, QA Consultant

esther louies

QA Consultant

NTT Data GDS

Location
India - Chennai
Education
Master's degree, Computer Science
Experience
12 years, 0 Months

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Work Experience

Total years of experience :12 years, 0 Months

QA Consultant at NTT Data GDS
  • India - Chennai
  • My current job since June 2016

Client Supported : Se2 - Delaware
Technology/Tools : SQL, JIRA, TFS, Qualify
Domain : Insurance
Duration : July 2016 to present
Description:
SE2 Service End to End, and has 110 years of insurance industry experience. Its Purpose is to build, reliable, end-to-end operation services. It is one of the fastest growing technology and services companies in the insurance industry. It helps you simplify operations, variables cost and bring new products to market fast.
Roles and Responsibilities:
• Supported UAT & FTEV for 4 new products launched.
• Coordinated with project management to understand client specifications.
• Analyzed BRD and Prepared Test data matrix, Test plan, Scenario and test case for UAT and FTEV.
• Oversaw team work and assigned different testing tasks.
• Initiated analyzing production tickets, the root cause analysis which tailed off tickets.
• Communicated with local and onshore team members to coordinate completion.
• Update testing documentation for new hires.
• Train new software testers on testing procedures, product specifications, and company policy to maximizes the performance.

Project Engineer at Wipro
  • India - Chennai
  • June 2012 to June 2016

Client Supported : Target Corporation
Technology/Tools : SQL, POS, HP Quality Centre
Domain : Retail
Duration : May 2013 to present
Description:
Target Corporation is an American retailing company operating 1, 934 stores in the US with its headquarters at Minneapolis. It is the second largest discount retailer that has varied stores namely Super Target, Fresh, Digital channel, express, City Target.
Roles and Responsibilities:
• Expertise in my Retail Domain, well versed in POS Functionality worked in projects related to Pharmacy and Food items for Retail Clients Target.
• Involved team meeting and discussed the daily execution status with co-partner team on the Test cases done.
• Analysis and test scenario preparation. Test case design in QC and tracking the defects through defect management tool.
• Involved in system integration testing, certification testing and ad-hoc testing and executing test cases in a specialized Lab on the registers and check for errors.

Client Supported : MASTERCARD
Role : Database Administrator
Technology : SQL
Department : DBA
Domain : Banking
Duration : September 2012 to March 2013
Development Tool: Toad 9.1.6, GSM Ticketing Tool
Description
MasterCard Incorporated or MasterCard Worldwide is an American multinational financial services corporation headquartered in the New York, United States.

Roles and Responsibilities:
• Carried on L1 tasks in ORACLE and L2 tasks in SQL database, monitoring the workflow assigning and working on the requests to ensure that SLA requirements are strictly adhered to.
• Scrambling the database for building and testing applications, investigates corrects problem relative to these databases depending upon user request.
• Installing SQL server and maintaining the drive standards.
• Perform Database Backup recovery and resolving the missing backup failures. Maintaining database security by creating /maintaining users /roles and assigning privileges.
• Provide technical Support for ongoing maintenance upgrade for all client/Server related software.

Education

Master's degree, Computer Science
  • at Loyola College Chennai
  • May 2012

Specialties & Skills

Languages

English
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