Reservation
Pollman's Tour & Safari
Total years of experience :0 years, 5 Months
1. Client/agent correspondence and handling client complaints
2. Handling a tour file from the first mail to the end of a tour
3. Sale of individual tailor made and group tours.
4. Liaising with other departments to ensure success in sale of tours
5. Briefing files
I covered the areas as follows:- Professional Techniques in Tour Operation Japanese Social Anthropology Tourism theory Environmental management Business Communication for the Hospitality and Tourism industry Computer Application in the hospitality and Tourism industry General Accounts, Hospitality and Tourism Accounting Tourism theory Environmental Studies Law-law of contract, law of employment, Social Studies Professional Techniques in Travel Agency