Estian Du Plessis

• Lead the charge in accounting and payment workflows, guaranteeing accuracy
in financial management.
• Mastermind inventory procurement and control, optimizing stock levels and
turnover.
• Cultivate and strengthen supplier partnerships for seamless supply chain
operations.
• Utilize Xero for robust accounting practices and Inventory inflow for inventory
management.
• Act as a dynamic sales representative, driving revenue growth and client
engagement.
• Human resources management, including hiring, training, and performance
evaluation.
• Continuous improvement initiatives to optimize processes and customer
satisfaction.

• Conducted rigorous Safety and Security Checks before each flight to ensure
compliance and passenger well-being.
• Expertly managed Passenger Complaints, ensuring swift resolution and
customer satisfaction.
• Diligently adhered to Company Standards and Procedures, upholding the
highest levels of safety and service.
• Resolved Customer Complaints effectively, maintaining a positive brand image
and fostering loyalty.
• Completed TASPA course for in-flight Duty-Free sales operations within a week.

• Conducted rigorous Safety and Security Checks before each flight to ensure
compliance and passenger well-being.
• Expertly managed Passenger Complaints, ensuring swift resolution and
customer satisfaction.
• Diligently adhered to Company Standards and Procedures, upholding the
highest levels of safety and service.
• Resolved Customer Complaints effectively, maintaining a positive brand image
and fostering loyalty.
• Completed TASPA course for in-flight Duty-Free sales operations within a week.
• Fleet training: Boeing 777-200, Boeing 777-300, Boeing 777-900, Boeing 787
Dreamliner, Airbus 330-300, Airbus 321, Airbus 320, Airbus 319, Airbus 350-900,
Airbus 350-1000.