Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Esubalew Demissie, Branch Manager II

Esubalew Demissie

Branch Manager II·HIBRET BANK SC

Ethiopia

Master's degree, Business Economics

Work experience

Total years of experience: 14 years, 8 months

Branch Manager II

May 2018 - Present

HIBRET BANK SC

Addis Ababa, Ethiopia

May 2018 - Present

• Spearheaded resource mobilization initiatives, driving profitability and operational excellence within the branch.
• Achieved a remarkable 150% annual growth in branch deposits, significantly enhancing financial stability.
• Expanded the branch customer base by 100% annually, fostering stronger community relationships and loyalty.
• Boosted foreign currency (FCY) collection by 85% per year, optimizing revenue streams and market presence.
• Ensured compliance with central bank directives, maintaining Non-Performing Loans (NPL) below 5%, thereby enhancing credit quality.
• Developed and implemented strategies for effective credit disbursement and collection, contributing to overall branch success.
Company industry:
Banking
Job role:
Banking

Merchant Management Customer Relationship Officer

June 2017 - May 2018

Commercial Bank of Ethiopia

Addis Ababa, Ethiopia

June 2017 - May 2018

• Developed and maintained strong relationships with clients,
achieving high levels of customer loyalty.
growth, contributing to the successful launch of new banking
• Actively recruited new customer through network and target
market campaign, achieving 150% growth in customer base.
• Managed portfolio of high value customer providing tailored
ensure customer need were meet.
Company industry:
Banking
Job role:
Banking

Senior Customer Service Officer / Accountant

January 2016 - June 2017

ETHIOPIA

Addis Ababa, Ethiopia

January 2016 - June 2017

disbursement, conduct credit assessment and risk evaluation.
Company industry:
Banking
Job role:
Banking

Acting Customer Service Manager I

January 2014 - January 2017

ETHIOPIA

Addis Ababa, Ethiopia

January 2014 - January 2017

times to customer inquiries by 100%, enhancing overall
Company industry:
Banking

Senior Customer Service Officer

August 2014 - January 2016

commercial bank of erthiopia

Addis Ababa, Ethiopia

August 2014 - January 2016

• Oversaw and managed all financial and non-financial transactions within the branch, ensuring accuracy and compliance.
• Implemented strategies to control, balance, and reduce overall receivables and payables, enhancing financial efficiency.
• Conducted daily bank branch reconciliations, identifying discrepancies and recommending corrective measures to top management.
• Recognized for exceptional performance and selected to lead the reconciliation team, successfully improving operational processes.
• Developed strong analytical skills and attention to detail, contributing to overall branch performance and customer satisfaction.
Company industry:
Banking
Job role:
Banking

Customer Service Officer

April 2012 - August 2014

Commercial Bank of Ethiopia

Addis Ababa, Ethiopia

April 2012 - August 2014

• Provided exceptional service to clients, addressing inquiries
and resolving issues promptly.
Company industry:
Banking
Job role:
Banking

Junior Customer Service Officer

October 2011 - April 2012

Commercial Bank of Ethiopia

Addis Ababa, Ethiopia

October 2011 - April 2012

• Gained foundational experience in customer service
operations, contributing to team objectives and enhancing
client satisfaction.
Company industry:
Banking
Job role:
Banking

Education

Unity University

July 2016

July 2016

Master's degree, Business Economics

Ethiopia

GPA (point): 3.94 out of 4

GPA (point): 3.94 out of 4

I scored excellent grade both on concept and Final Thesis Which Made me awarded by the CEO of MIDROC
View attachment

UNITY UNIVERSITY

January 2016

January 2016

Master's degree, Business

Ethiopia

ADDIS ABABA UNIVERSITY Addis Ababa

January 2011

January 2011

Bachelor's degree, Economics

Ethiopia

DEGOLLO GENERAL PREPARATORYAND HIGH SCHOOL High School

January 2008

January 2008

High school or equivalent, highschool diploma

Ethiopia

Skills

Management
Expert
Management
Expert
Sales
Expert
Sales
Expert
Customer Centricity
Expert
Customer Centricity
Expert
Computer Skills
Expert
Computer Skills
Expert
Marketing
Expert
Marketing
Expert
BUSINESS ECONOMICS
Expert
BUSINESS ECONOMICS
Expert
BUSINESS OPERATIONS
Expert
BUSINESS OPERATIONS
Expert
COLLECTIONS
Expert
COLLECTIONS
Expert
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CREDIT DEBIT CARD PROCESSING
Intermediate
CREDIT DEBIT CARD PROCESSING
Intermediate
ECONOMICS
Intermediate
ECONOMICS
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
PROFITABILITY ANALYSIS
Intermediate
PROFITABILITY ANALYSIS
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
BUSINESS ECONOMICS
Intermediate
BUSINESS ECONOMICS
Intermediate
COLLECTIONS
Intermediate
COLLECTIONS
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
EVALUATING STAFF
Intermediate
EVALUATING STAFF
Intermediate
FINANCIAL ANALYSIS
Intermediate
FINANCIAL ANALYSIS
Intermediate
LOANS
Intermediate
LOANS
Intermediate
RESOURCE MOBILIZATION
Intermediate
RESOURCE MOBILIZATION
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

Amharic
Native Speaker
English
Expert

Training and Certifications

Certifications
Certified in advanced banking operation
basic computer application Certified in feeling for professional in delighting the customer
advanced banking operation

Hobbies

  • Reading Economic and business Jounal
    watching documentary related to technology and history