System Engineer
Linklaters LLP
Total years of experience :12 years, 4 Months
Systems engineer for Linklaters LLP. Part of a team, providing support within a MS Windows Server environment.
Key Responsibilities:
• Active Directory, DNS support.
• MS Exchange (2007 and 2010) support.
• Blackberry server support (BES 5.x, BES 10 and BES 12).
• Apple Device support.
• Backup\Restore support on Quest FRMAD, Netapp SnapManager for Exchange.
• Clearswift and Proofpoint Email Gateway support.
• Symantec Email Encryption (PGP and S/MIME) support.
• Veritas Enterprise Vault Archive.
• Ticket logging, updating and closing of user’s requests and incidents using Assyst.
• Creating, updating and closing of Changes adhering to strict processes and procedures.
• F5 Network Load Balancer support.
• SCOM 2012 and 2016.
• MS Intune (Mobile devices).
Systems engineer for Dimension Data onsite at Linklaters LLP. Part of a team, providing onsite support within a MS Windows Server environment.
Key Responsibilities:
• Active Directory, DNS support.
• MS Exchange (2007 and 2010) support.
• Blackberry server support (BES 5.x and BES 10).
• Apple Device support.
• Backup support on Dell FRMAD, DPM for Microsoft and Netapp SnapManager for Exchange.
• Clearswift and Proofpoint Email Gateway support.
• Symantec Email Encryption (PGP and S/MIME) support.
• Symantec Enterprise Vault Archive.
• Ticket logging, updating and closing of user’s requests and incidents using Assyst.
• Creating, updating and closing of Changes adhering to strict processes and procedures.
• Lync (2010 and 2013) support.
• F5 Network Load Balancer support.