Sales & Marketing Coordinator
CRS
Total years of experience :15 years, 4 Months
Conducted marketing research to identify potential clients.
Prepared marketing plans
Analyzing the market, set sales strategy.
Meeting with potential clients and existing clients.
Preparing return on investment proposal to convince our client about our solution.
Preparing offers
Follow up with existing and potential client.
Advertising the company solution via social media.
November 2010 - now till Hotel Sofitel Beirut le Gabriel, Beirut, Lebanon Room reservation & front office supervisor
• Handled the front office desk
• Insured guest relation
• Organized room assignment and reservations
• Performed check-in and check-out of guests
• Provided concierge service for guests
• Managed customer queries, complaints and critical situations
• Handled inbound and outbound calls
• Reported critical situation and urgent cases
Prepared daily activity reports of the organization when requested.
• Technical tools: visual generation, Fidelio, opera.
February 2010 - October 2010 L'Atelier restaurant, Beirut-Lebanon
9 months Cost controller and purchasing manager
• Controled kitchen costs and priced the menus
• Purchased goods for the kitchen and followed up commands with suppliers
• Performed store keeper activities and products delivery acceptance
• Insured inventory tracking and monthly reconciliation
• Technical tools: Squirrel corporate and Unicheck (as cost control systems)
2009 Front office: 5 months • Insured guest relation
• Organized room assignment and reservations
• Handled inbound and outbound calls
Housekeeping: • Provided room attendance
• Supervised public and private areas
• Handled the laundry
June 2009 - October Internship at Hotel Sofitel Beirut le Gabriel, Beirut, Lebanon
February 2009 - June Internship at L'Atelier restaurant, Beirut-Lebanon
2009 • Service training
5 months • Kitchen training