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Eurisha Sathiapaul, Sales Manager

Eurisha Sathiapaul

Sales Manager·AJ1881 Coffee Solutions

United Arab Emirates

Bachelor's degree, Travel and Tourism

Work experience

Total years of experience: 9 years, 8 months

Sales Manager

June 2022 - October 2022

AJ1881 Coffee Solutions

Dubai, United Arab Emirates

June 2022 - October 2022

Responsible for creating the brand awareness for --- AJ1881 Coffee and assisted with Catering.

- Aided the marketing team in creating the brand profile and highlighting the coffee origins and solutions model.

- Created proposals, presentations, company profile and hosted tasting with HORECA clients.

- Conducted market research in key/ developing areas of high coffee consumption.

- Created sound relationships with suppliers to extend our services and offerings.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Accounts Development Representative

September 2021 - March 2022

Dubai Refreshment Pjsc

Dubai, United Arab Emirates

September 2021 - March 2022

- Account representative dedicated to and specialized in Dubai Expo 2020.
- Opened and managed 120+ accounts for the Expo 2020 Dubai.
- Managed Expo 2020 clients Stock requirements, catering needs, deliveries, Accounts Receivable and general expectations while ensuring Pepsi was the sole brand of use by of our clients at all times.
- For new and existing customers, created beverage portfolios and associated commercial proposals to assist with upcoming launches of new beverage lines.
- Outside of Expo, leveraged my nine years of Dubai network to sign new accounts for Pepsi Dubai Refreshments.
Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

Brand Consultant

June 2020 - December 2020

Hydrogulf Advanced Solutions LLC

Dubai, United Arab Emirates

I found this job using Bayt.com

June 2020 - December 2020

- Responsible for the rebranding and design of the Hydrogulf business.
- Designing the feel, outlook and detailed content of the website & social media.
- Designing the customer facing content such as new company profile, format of the proposals and format of the technical report layouts.
- Consulting on and supporting with other areas of the business such as new accounts system, uniforms, protective wear, digital images, trainings and SOPs.
Company industry:
Technical Maintenance & Repair
Job role:
Design, Creative, and Arts

Sales Manager

June 2017 - March 2020

Nightjar Coffee

Dubai, United Arab Emirates

I found this job using Bayt.com

June 2017 - March 2020

- Introducing the Nightjar brand to the market as a fourth wave Coffee concept. Developing an interest and curiosity in our coffee products such as Specialty coffee, Cold Brew and Nitro coffee on Tap.
- Identifying new clients assessing their business needs and cultivating existing relationships in order to increase existing sales.
- Increased the client base by 40% since staring as my focus was on restaurants, cafes and bars.
- Providing consulting services for new businesses with regards to product and service management.
- Leveraged multiple networking channels to generate leads, ensure that I was on time with written and verbal communication, setting and maintaining goals, and closing sales
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Barista Trainer

March 2016 - May 2017

The Brass

Dubai, United Arab Emirates

March 2016 - May 2017

- Employed as an opening team member, Head Barista/Trainer, for a local concept Café.
- Training baristas and bar staff at all Brass locations with the focus of standardizing operating procedures and quality standards across the full group of locations.
- Advising customers on different coffee beans, type of roast, type of brewing method and final taste in order to allow the customer to fully appreciate their coffee experience at The Brass.
- Overseeing the bar, ordering stock, ensuring requisitions are accurate and managing wastage.
- Further tasked with compiling financial reports at the end of the shifts and compiling an inventory report at the end of each month.
- Ensure all baristas understand the concept of the café brand and are following standards.
Company industry:
Hospitality & Accomodation
Job role:
Training and Development

Barista Trainer

May 2015 - March 2016

Orbis Foods

Dubai, United Arab Emirates

May 2015 - March 2016

- Employed as a barista trainer at a speciality coffee roaster.
- Position was created specifically for me with the outlook of developing and maintaining Orbis’s coffee quality standards.
- Educated and trained opening staff from cafes, restaurants, bars and hotels that had contracts with Orbis for supply of coffee.
- Created training manuals, schedules and audits for the above establishments after the training was complete.
- Hosted coffee tastings to assist customers in making a decision on which coffee suited their specific restaurant concept.
- Maintained relationships with customers by providing continuous training and support with the focus on ensuring Orbis standards were met.
- Attended exhibitions and market days to help promote Orbis coffee.
Company industry:
Food & Beverage Production
Job role:
Training and Development

Hostess

September 2014 - January 2015

Pacha IbizaDubai

Dubai, United Arab Emirates

September 2014 - January 2015

- Employed as an opening team member for an international brand of night clubs.
- Gained experience on how to set up a high-class international brand while still catering to the local clientele.
- Completed intense food and beverage training which included high end alcoholic beverage knowledge.
- Beverage focus was based on selling specific brands to the night clubs affluent clients.
- Attended to reservations and emails for table bookings.
- Assisted with promotions in order to boost interest of the new brand which was brought to Dubai.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Hostess

April 2013 - August 2014

Claw BBQ Crabshack and Grill

Dubai, United Arab Emirates

April 2013 - August 2014

- Employed as an opening team member, specifically as a Hostess.
- Formally trained by Whissle Group with the focus on maintaining international hospitality best practices.
- Gained experience on how to set up and run a casual atmosphere bar/restaurant.
- Established Claws standard operating procedures for hospitality interaction, telephone, email and face to face communication, which are still in use today.
- Tasked with being the face of Claw as a hostess by meeting, seating and greeting of guests on a daily basis.
- Ensure guests are satisfied while maintaining lasting relationships.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

barista

September 2012 - March 2013

People's Park Café

South Africa

September 2012 - March 2013

- Opening team of Barista’s at People’s Park Café - Moses Mabhida Stadium.
- Formally trained to maintain the standards of a world recognized brand in Illy Coffee.
- Barista responsible for service of full coffee selection at the café.
- Bar Lady for the premier events which were hosted by the Café.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

(1) Assistant Public Relations Officer of the Hindu Youth Network of South Africa

January 2012 - December 2012

Open Air

France

January 2012 - December 2012

2012: 1) Assistant Public Relations Officer of the Hindu Youth Network of South Africa
2) Vice Chair of the Hindu Youth Network of Newlands West
3) Stage Manager assistant for the Open Air stage/healthy living stand at the Festival of Chariots Durban.


In doing Voluntary work I have excelled in Events coordination, but apart from that, my love for serving the youth and the community was always put first. Been given the privilege to travel, it has given me the motivation to be open - minded, and adapt easily to strenuous situations, forcing decision making to be very out of the box ideas. My passion for the Hospitality Industry grew from doing Voluntary work. I am a very cultured individual, that always expresses that.


Career History Continued
Non-Volunteer Work
Company industry:
Petrochemicals & Refined Petroleum Products Manufacture
Job role:
Other

Trainee Travel Consultant

January 2012 - December 2012

Saimel Travel And Tours

France

January 2012 - December 2012

2012: 5) Trainee Travel Consultant at Saimel Travel And Tours. (8 Months)
Worked as a trainee travel agent, booked flights and cruises, car-hire and accommodation. Finalized Visa Submissions, planned itineraries, sold and promoted packages around the world. Designed the promotions and adverts.
Job role:
Customer Service and Call Center

(4) Barista and Barlady at Upper Deck and Cargo

December 2011 - January 2012

uShaka Marine World

South Africa

December 2011 - January 2012

- Employed as a Trained Barista by Vida e Café to work as a restaurant Barista Trainer.
- Ensured all bartenders and Baristas maintained the Coffee standards of Vida ‘e Café.
- Initially specialized in coffee products where soon after was promoted to additionally handle non-alcoholic and alcoholic beverages.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Oval International College

January 2011

January 2011

Bachelor's degree, Travel and Tourism

South Africa

Completed Travel and Tourism Management Degree

January 2010

January 2010

Bachelor's degree, Travel and Tourism

2009-2010: Oval International Collage National Diploma in Travel and Tourism

Hillgrove Secondary School

January 2008

January 2008

High school or equivalent,

2008: Matriculated at Hillgrove Secondary School

Skills

Meditation
Expert
Meditation
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Proven Leadership Skills
Expert
Proven Leadership Skills
Expert
Training
Expert
Training
Expert
Microsoft Word
Expert
Microsoft Word
Expert
GREETING
Intermediate
GREETING
Intermediate
IDEAS
Intermediate
IDEAS
Intermediate
PREMIER
Intermediate
PREMIER
Intermediate
SEATS
Beginner
SEATS
Beginner
TRAINING
Intermediate
TRAINING
Intermediate
BASIS
Beginner
BASIS
Beginner
PUBLIC RELATIONS
Beginner
PUBLIC RELATIONS
Beginner
TRAVEL AGENT
Beginner
TRAVEL AGENT
Beginner
SEATING
Beginner
SEATING
Beginner
Meditation
Expert
Meditation
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Proven Leadership Skills
Expert
Proven Leadership Skills
Expert
Training
Expert
Training
Expert
Microsoft Word
Expert
Microsoft Word
Expert

Languages

Hindi
Beginner

Hobbies

  • Yoga, meditation, traveling, Street art, music, dance, modelling, acting and creative crafts
    • Passionate for learning and self-improvement, recently focused on online courses. • Certified Theta Healer – Healing through meditation • During the Lockdown I invested my time in creating sustainable craft and selling them at the Ripe market. • Caste for Commercials such as; ADGM(Abu Dhabi Global Markets), Etisalat Smiles, McDonalds’, Short Movies) for social media and television Commercial.