Intern
Reed
Total des années d'expérience :3 years, 8 Mois
Reed is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. Duties included:
Dealing with enquiries and requests from candidates, clients and co-members professionally and efficiently.
Answering calls in a corporate, highly professional and efficient manner.
Cooperating with and providing administrative support to Consultants
Reporting key information, with regards to the work of the consultants, such that there is no confusion or delay of important messages.
Ensuring that all data relevant to the recruitment process is accurately recorded using internal databases.
Obtaining additional information from candidates with regards to positions applied for and interviews attended, and passing this information to the consultant.
Conscientiously completing tracking information on the candidate management system.
During my Master’s degree, I was involved in a range of volunteering roles;
Reading Credit Union, the organisation is a profit sharing, democratically run financial co-operative which offers savings and low interest loans to its members. Duties include:
To manage the outstanding loans balances falling due and contact customers before the balances become overdue to confirm payments. Where required initiate proceedings to ensure outstanding debts are brought to a satisfactory conclusion.
Chase overdue invoices by telephone, email & letter within agreed timescales
Maintain accurate records of all chasing activity
Identify changes in payment patterns and propose action to avert indebtedness
Community Savings and Loans Ltd.
Formerly Reading Credit Union, the organisation is a profit sharing, democratically run financial co-operative which offers savings and low interest loans to its members
Organising and storing paperwork, documents and computer-based information;
Photocopying and printing various documents, sometimes on behalf of other colleagues.
Greeting visitors, offering them refreshments and directing them to the right person, Keeping the reception area tidy
Answering queries, Answering calls and taking messages
Opening Savings Accounts, Processing Loan applications, producing statements on demand for customers
Developing, organising and administering a programme of forum events in response to the needs of the local voluntary and community sectors.
Accountable for the repatriation of event finances, invoicing and reporting.
Planning and implementing charity events end-to-end from negotiating contracts space, arranging food and beverage, ordering supplies and audio-visual equipment, making travel arrangements, ordering event signs, and ensuring appropriate décor (floral, linens, colour schemes, etc.) create a good ambience.
Utilising excellent negotiation skills to get a good bargain with vendors on event related matters.
Conduct research, make site visits, and find resources to help make decisions about event possibilities.
Assist with managing on-site production and clean-up for events as necessary.
Madjeski Stadium, Reading (Vacation Role)
Managed personal sales targets to contribute towards the team sales objectives.
Acting as the initial point of contact for customers with the responsibility for selling food/drinks and memorabilia during football matches. Maintained a good understanding of the company’s product & strategy, with the responsibility for training new staff to meet expected results.
Own & manage customer complaints & resolving in a timely manner
Manage stock levels and monitor cash limits.
Gachichio Insurance Brokers is one of the top insurance firms in Kenya and market leader in General Insurance products with substantial positions in all the major towns in Kenya. My duties involved;
Assisting in underwriting new Insurance policies, processing claims, bank reconciliation and journal entries.
Helped in coordinating front office and admin tasks, answering telephone calls, and filing/mail sorting
Liaising with clients, and suppliers to resolve routine and ad-hoc queries
Joycee Enterprises is a leading academic bookstore in Kenya, which links academic institutions around the country. It started off as a family business but has span out to be flagged as a leading bookseller of its time. My duties involved;
Interacting with partners/ managers to resolve routine and ad-hoc queries. Handling complex supplier requests and delivering results.
Processing customer and supplier orders using MS Excel, Handling bank reconciliation, and bank payments
Leading business development and marketing efforts, which expanded the customer base and introduced products as well as implemented new product lines and strategies to achieve set targets of the company.
Staff supervision, motivating staff to succeed and improve.
Courses Undertaken: Business Finance, Project Management, International Business Management and Strategy, Global marketing, International Political Economy, International Communication Management, Management Enquiry and Research Methods, Creative Strategies in context, Advanced Buyer Behaviour and Marketing Ethics in a Consumer Society
courses: Certificate: QuickBooks and Sage 50 (Distinction) Graffins College,
courses: Certification: Credit Risk management for Commercial banks and E-commerce