إيفا رعد

* Craft speeches and other event materials for company events
* Monitor media for mentions of the company, products, and competitors
* Plan, promote, and produce corporate events and marketing activations
* Write targeted advertising copy to effectively sell products or services
* Draft press releases to announce company initiatives, products, or services
* Create advertising campaigns for specific products or services
* Measure campaign effectiveness through sales data or customer surveys
* Build relationships with relevant media outlets for potential coverage
* Strategize client acquisition through direct sales and marketing efforts.
* Manage all online presence: Website, GBP, FB, Insta, LinkedIn

* Financial Auditing.
* Digital Marketing: Creating Content, Google Analytics, Websites, Social Media Ads.
* Event Management.
* Admin Support.

• Directed photoshoots and managed content creation, showcasing products and services through compelling visual storytelling.
• Spearheaded social media strategies, resulting in significant growth in engagement and brand awareness.
• Managed comprehensive campaigns across Facebook, Instagram, Google, TikTok, and WhatsApp.
• Demonstrated expertise in brand strategy and creation, developing cohesive brand identities that resonate with target audiences.
• Utilized analytics tools to measure campaign success and optimize future strategies.

- Addressed and resolved customer queries and complaints, ensuring high levels of satisfaction.
- Conducted in-depth research and training to maintain up-to-date product knowledge.
- Supported the Marketing Department with Customer Relationship Management (CRM) activities and Market research and Surveys.
- Implemented quarterly campaigns aimed at enhancing customer engagement and loyalty.

* Auditing existing content
* Write blog posts and articles on a daily or weekly basis
* Ensure content constancy on all platforms
* Record and edit audio content and publish to different platforms

* Welcoming guests
* Check-In & Checkout procedure
* Handle guest queries and complaints
* Room Assignment (120+ rooms)
* Guest relation & Conciergerie

* Answer outside & internal calls
* Handle customer filing & data entry
* Assign rooms to groups (200+ rooms)
* Assisted in Conciergerie requests
* Carried out Cabin Crew group Check-ins

* Dance choreography (groups of 10+ people)
* Scheduling & coordinating events (20+ events)
* Staff Training & recruitment (20+ employee)