sales representative customer service
BMMI
Total des années d'expérience :16 years, 10 Mois
In charge of maximizing sales of the company.
Responsible for the operations of a company’s sales force, development and implementation of annual sales.
Meeting with other company managers to ensure that business objectives are executed properly and right on schedule.
Present, promote and sell products/services using solid arguments to existing and prospective customers.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Prospect for potential new clients and turn this into increased business.
Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. * Meet potential clients by growing and maintaining your network.
Identify potential clients, and the decision makers within the client organization.
Research and build relationships with new clients.
Set up meetings between client decision makers and company’s practice leaders/Principals.
Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
Participate in pricing the solution/service.
Attending EXPO for research the company’s current contracts / clients as well as open bids in order to better position the company to win ongoing and future business through more customized proposals.
Contacting out siding companies to issued purchase order and track all delivery with the shipment companies.
Getting the lowest shipping price by negotiating with the freight companies
Preparing marketing analyses for consolidated sale to a void loss of the products in the stock.
Requesting quotations and invoices, calculating cost and profit of the ordered goods.
Managing and monitoring customers database
Handling weekly/monthly report
Handling all customers complaints and work on resolving them
Ensure smooth operation and customers satisfaction at all the times
Collecting and analyzing data on customer’s preferences, needs, and buying habits to identify markets and factors affection business.
The Plaza Food Hall
Managed the human resource function in the restaurant.
Managed development of interactive, direct marketing, media, creative, sales promotion and PR strategies.
Led the developed and implementation of annual marketing plans that resulted in consistent sales increases.
• Developed and implemented promotional, sponsorships and community relations events.
Responsible for overall operational integrity of the store.
Ensure all products and displays are merchandised effectively in order to maximize sales and profitability.
Responsible for recruitment, selection, training and supervision of staff to maximize sales and profit performance.
Forecast scheduling needs and ensure sufficient associates on the floor to meet customer demand.
Develop and communicate store standards to associates.
Observe and evaluate associate's job performance.
Class Roberto Cavalli shop
Offering superior customer service reflecting the brand’s values and company image.
Maintaining visual presentation of the store as per the brand’s directives.
Working closely with store manager on implementation of corporate objectives and achievement of targets.
Assisting store manager with compiling weekly and monthly store performance reports.
Manager on Training, Perm,
Developing service standards.
Constructing employee’s schedule.
Building relationships with customers.