Evgeny Muzychenko, Co-owner

Evgeny Muzychenko

Co-owner

B2B Solutions

Location
Ukraine
Education
Master's degree, MS
Experience
14 years, 2 Months

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Work Experience

Total years of experience :14 years, 2 Months

Co-owner at B2B Solutions
  • Ukraine
  • My current job since November 2014

Implementation of innovational ideas to business model. Embodiment of strategic planning, lead-generation models and creating more sales. Events planning and management, scheduling appointments, preparing and delivering presentation to the client, research on business requirements. Negotiations, creation of Win-Win solutions, work on sales follow-up activities.
Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business. Experience in open-space network with team. Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.

BDM at Idea Consulting
  • Ukraine
  • My current job since October 2016

+10 Contracts/month
Building partner line to improve Customer Satisfaction
Building strong and efficient team with go-for-it spirit
Negotiations
Planning
Achieving

Head of Partner Relations at Work Emirates LLC
  • Ukraine
  • September 2015 to February 2016

Responsible for the overall partner relationship, including: strategic planning, revenue growth targets and all operations necessary to profitably retain, grow and service the customer. Middle East market research. Channeling Recruitment agencies, Hospitality organizations and restaurants. Management and development planning of Recruitment department in relation to HORECA industry;
Creation maintenance and development of strong business relationships with all Business Partners;
Monitoring, measuring and evaluation Business Partner cooperation with the view of constant improvement. Partnership negotiations. HORECA networking. Social Media Relations.

Client Support Manager / Project Manager at FASTFORWARD LLC
  • Ukraine
  • May 2013 to September 2015

Define the scope of the project in collaboration with Top-management. Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project. Determine the resources (time, money, equipment, etc) required to complete the project Develop a schedule for project completion that effectively allocates the resources to the activities. Determine the objectives and measures upon which the project will be evaluated at its completion. Execute the project according to the project plan. Write reports on the project for management and for funders. Get feedbacks from clients.
All projects covered intellectual product for Top-management and business owners. Besides, my positions covered Client Support Management duties such as
• Visa application support (USA, Europe, Japan);
• Accommodation support;
• Logistics arrangement;
• Travel Accompaniment;
• Catering service panning;
• Client comfort management.

Senior Legal Adviser at S.T. Partners
  • Ukraine
  • March 2010 to April 2013

Consulting specialist in Contract Law, Family Law, Corporate Law, Inheritance Law.
In charge of Court process, Legislation analyses, Legal Consulting, Intellectual property case study, Protection of personal data, Client Support Management, Document preparation, Court Decisions analysis, Report writing, Writing of Legal Conclusions, Legal negotiations and settlements, Mediation process, Arbitration case studying, Legal publications and research writing.

Education

Master's degree, MS
  • at Kiev National Taras Shevchenko University
  • June 2012

Masters Degree in Law

Specialties & Skills

Negotiation
Time Management
Customer Satisfaction
Project Management
Customer Service Skills
Hospitality
Communication
Social Media
Management
Client Service

Languages

English
Expert
Ukrainian
Native Speaker
Russian
Native Speaker
French
Beginner
Spanish
Beginner