Eya سعد

Managed customer support via email and phone in frensh language.
Responded to inquiries about wellness products (cosmetics, supplements,
well-being items).
Handled and followed up on complaints with professionalism and
empathy.
Ensured customer satisfaction and upheld a positive brand image for this
frensh brand.
Relayed relevant information to internal teams when needed.

Verified samples and reviewed test requests.
Entered and managed data in LIMS.
Routed samples internally and to subcontractors.
Processed purchase requests and tracked follow-ups.
Handled client reports and maintained files.

Performed quality control tests on food products.
Ensured compliance with industry and safety standards.
Accurately documented and reported test results.

Assisted with setup and maintenance of technical equipment.
Supported daily technical operations.
Ensured proper functionality and safety of all equipment.