Digital Transformation Manager (Head of IT)
Jordanian Hashemite Fund for Human Development (JOHUD)
Total years of experience :16 years, 10 Months
The main Responsibility is to Implement strategic IT initiatives that improve business
functionality with positive impacts aligned with the organization’s vision for the next 5 years.
Through the following tasks:
• Managing the IT projects/staff among the HQ and CDCs,
• Leading the ERP project assessment and implementation at JOHUD.
• Managing the overall IT organization budget, linked with projects coverage amounts.
• IT Roadmap & Strategy
• Participating in writing proposals and concept notes.
• Contracts negotiations.
• Data Center Management: Nutanix Servers deployment project implementation and
server’s migration.
• Define SOPs and Workflows: executing a business process re-engineering strategy
aligned with all department heads to redefine the organization’s business model.
• ERP-Implementation-Techno Functional
• Security and infrastructure assessment.
- Budgeting, IT road map and strategy
- Design, plan, and execute the software deployment projects for our partners (grantees)Ministry of Tourism(MOTA )and Royal Acadimic Clinirary of Arts (RACA)
- Review, assess, and Identify requirements for implementing the ERP solution.
-Design, Plan, Implement, Manage, and Support Microsoft infrastructure
-Design High-available Solutions for the Enterprise Environment using the
• IT Strategy
• Virtualization & Cloud Computing
• IT Budgeting
• Network & Infrastructure Security
• Business Continuity & DR
• IT Centralization & Consolidation
• Information Security Management
• Project & Program Management
• Enterprise Storage & Backup
• Contracts Management
• IT Policies & Procedures "ITIL"
• Infrastructure & Networking
• Data Center Management
• SLA & OLA Management
• VoIP & Unified Communication
- Build new primary data center and design for DR site.
-Administer the IT Infrastructure and manage IT Projects.
-Strategic Planning.
-Deploying new Technologies (OAS, OMS, Windows Azure and Office365)
-Define IT Policies and Procedures.
-Implementing ERP system for the group.
-IT budgeting and road map.
1.Installing and Configuring for ERP HealthCare Lawson Software(AIX, Windows)platforms.
2.IBM WebSphere Installation and Configuration
3.IIS and LDAP Configuration
4.Daily IT Operations checkup(Mail Flow'Exchange', AD, Internet Connectivity)
5.End Users Support as need.
6. Virtualization and VM's installation and configuration.
7.Define IT Policies and Procedures .
•Installing, configuring and administering Microsoft windows server 2008, 2012.
•Implementing Microsoft windows server network infrastructure. (Active Directory, DNS, DHCP, Backup Solutions).
• Good Experience SCCM server
•Improve and enhance the IT services level
•Manage, Train, and help the development of Team member and end users“up to date with latest tech”.
•Talking staff/clients through a series of actions, either face to face or over the telephone.
•Research and Troubleshooting system and network problems.
•Testing and evaluating new technology (POC).
problem solving and technical assestant