EYAD MAHFOUZ

department manager

My work in this role is about the international trade including
-LETTER OF CREDIT
-DOCUMENTARY COLLECTION
-LETTER OF GUARANTEE

Duties and responsibility
-receiving and verifying LCs/DCs files.
-receiving applications from branches and/or departments and execute them.
-issue DCs received from correspondents or branches (inward and outward) .
-process LCs amendments and related accounting entries.
-process DCs amendment and settlement (inward and outward ) -and make related accounting entries.
file LCs\DCs execution papers, deal slips, and registers correctly.
-prepare LCs\DCs swift.

Duties and responsibility :
-responsible for a cash drawer and all of the functions that pertain to it.
-supervise the other tellers(7 tellers)
-motivate the tellers and Make sure they are hitting their goals and objectives.
-train other tellers on how to operate a cash drawer and lead instructions on how to provide world class customer service.
-communicate with customers, tellers and the manager on a daily basis with Good customer service skills.
-responsible for replenishing the automated teller machines(ATM) and transferring money to the vault.