Hyperion Consultant, Managed Cloud
Oracle
Total years of experience :11 years, 7 Months
-Consulting Oracle on Demand Hyperion customers on Services they have purchased from Oracle Cloud Services (Hyperion Enterprise Performance Management EPM).
- Managing an accounts portfolio working closely with their assigned SDMs from Joining Cloud Services to Go Live guiding them through development and testing phases.
- Planning and implementing service changes to accommodate the ever changing needs of product implementers.
- Tuning the provided Hyperion products to assure best performance is provided to our customers.
- Deliver implementation services and support Hyperion EPM on an ongoing basis.
- Review and troubleshoot EPM implementations.
- Manage Hyperion Upgrade and Migration projects.
- Review and troubleshoot Oracle Data Integrator (ODI).
1-Monitoring all transactions status
2-Reporting periodical and daily statistics and figures
3-Communicating with our partners for all issues or failure cases
4-Communicating and notifying all concerned parties with relative notices and information
a scholarship sponsored by Ministry of Communications and Information Technology in Egypt.