IT.MANAGER
SHOE ROOM
Total des années d'expérience :12 years, 3 Mois
• Responsible of the production on IT strategy that will support the strategic directions and operational needs of the business.
Manage TCP/IP protocol stack and network device design,
• Responsible for installation, configuration, troubleshooting & up gradation of LAN/WAN/WLAN.
• Managing Website
• Responsible for the production of annual IT budgets in conjunction with the Finance Director.
•network support;
•support engineer;
•IT support engineer;
•helpdesk support;
•network administrator;
•security engineer;
•Manage the inventory and all administration associated with computer equipment, software records, license and other documentation.
•Continually maintain and ensure the accuracy of department documentation relating to support procedures for telecommunications, network and applications.
•Ensure the optimum use of corporate computer, programs and related peripherals.
•Develop appropriate service level agreements with all areas of the business and with external business partners as required.
•Manage external and internal IT services to ensure that the service levels and costs are maintained in line with the needs of the business.
• Ensure that all operational problems are solved satisfactorily and with minimum impact on the availability of the systems to the business users.
•Analyze the needs of users or departments and prioritize modifications to core system applications.
•Establishes and maintains system security and business recovery plans
•Contribute to the delivery of IT enabled business projects by providing the necessary services and resources.
•Evaluate, recommend, test and install new technology.
•Prepare annual operating and capital budgets related to IT services
•Familiar with all hardware, software and network operating system.
•network architect;;
•Hands on experience in CCTV and Security Camera-related projects.
• Microsoft engineer;
• systems engineer;
• Experience in Oracle, Forms and Reports
•systems support engineer
B.S. Al Jazeera Academy May 2011- Major: Information Systems - Grade: Very good (76%)