فهد خالد الساعد

Planned and coordinated preventative maintenance and reactive repair work to maintain cost efficiency.
Responded to building emergencies and managed repairs within required timeframe.
Produced management reports outlining important facility statistics.

مدير مكتب امين اللجنة
متابعة اعمال اللجنه

Processed cash deposits and withdrawals for customers.
Assisted customers with questions about products, services and terms.
Solved customer issues and disputes using accurate banking information and policies, maintaining loyalty
and satisfaction.
Completed opening and closing procedures each day.
Leading all practical activities: completing transactions - transfer and currency exchange, cash
management, branch management, coordination with local banks and internal coordination
Ensure that employees know the additional requirements of all high value transactions
Carrying out all other activities as directed by the head of the Support Services Section, by continuously
managing social media content.

Devised positive solutions to customer queries, maintaining satisfaction with banking services.
Built positive customer relationships to increase account satisfaction and loyalty.
Supported clients in setting clear financial goals with plans to achieve them.
Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Assisted customers with varying questions using product knowledge and service expertise.