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فهد خالد الساعد, Facility manager

فهد خالد الساعد

Facility manager·Alzamil Investment

Saudi Arabia

Bachelor's degree, Cultural Heritage And Tourism

Work experience

Total years of experience: 13 years, 3 months

Facility manager

February 2021 - Present

Alzamil Investment

Riyadh, Saudi Arabia

February 2021 - Present

Planned and coordinated preventative maintenance and reactive repair work to maintain cost efficiency.
Responded to building emergencies and managed repairs within required timeframe.
Produced management reports outlining important facility statistics.

Company industry:
Real Estate

Office Manager

February 2020 - February 2021

تراحم

Riyadh, Saudi Arabia

February 2020 - February 2021

مدير مكتب امين اللجنة
متابعة اعمال اللجنه

Company industry:
Social Services
Job role:
Community Services

Deputy branch manager

June 2016 - February 2020

ABDULAZOZ A ALZAMIL CO

Riyadh, Saudi Arabia

June 2016 - February 2020

Processed cash deposits and withdrawals for customers.
Assisted customers with questions about products, services and terms.
Solved customer issues and disputes using accurate banking information and policies, maintaining loyalty
and satisfaction.
Completed opening and closing procedures each day.
Leading all practical activities: completing transactions - transfer and currency exchange, cash
management, branch management, coordination with local banks and internal coordination
Ensure that employees know the additional requirements of all high value transactions
Carrying out all other activities as directed by the head of the Support Services Section, by continuously
managing social media content.

Company industry:
Financial Services

Customer service representative

March 2013 - June 2016

Bank Saudi Fransi

Riyadh, Saudi Arabia

March 2013 - June 2016

Devised positive solutions to customer queries, maintaining satisfaction with banking services.
Built positive customer relationships to increase account satisfaction and loyalty.
Supported clients in setting clear financial goals with plans to achieve them.
Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Assisted customers with varying questions using product knowledge and service expertise.

Company industry:
Banking

Education

King Saud University

June 2011

June 2011

Bachelor's degree, Cultural Heritage And Tourism

Saudi Arabia

Skills

Computer Service
Expert
Computer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Internet
Expert
Internet
Expert
Conference Organizing
Expert
Conference Organizing
Expert
اعداد البحوق والتقارير
Intermediate
اعداد البحوق والتقارير
Intermediate
الطباعة
Expert
الطباعة
Expert
اللغة الانجليزية
Intermediate
اللغة الانجليزية
Intermediate
التعامل مع الاجنماعات وترتيب المناسبات
Expert
التعامل مع الاجنماعات وترتيب المناسبات
Expert
الاعمال المكتبية
Expert
الاعمال المكتبية
Expert
مهارة الاقناع
Intermediate
مهارة الاقناع
Intermediate
Office Administration
Expert
Office Administration
Expert
ادارة المشاريع
Intermediate
ادارة المشاريع
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
EMPLOYEE ENGAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
INTERNATIONAL FINANCE
Intermediate
INTERNATIONAL FINANCE
Intermediate
CASH MANAGEMENT
Intermediate
CASH MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
Office Administration
Expert
Office Administration
Expert
Conference Organizing
Expert
Conference Organizing
Expert
Internet
Expert
Internet
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Computer Service
Expert
Computer Service
Expert

Languages

English
Intermediate

Training and Certifications

Certifications
Service Excellence & Quality of Sales Advance Customer Service Project management English Courses
اللغة الانجليزية شبه مكثف
Aug 2014
أساسيات العمل البنكي
البنك السعودي الفرنسي
Apr 2013 - May 2013
أساسيات البيع وخدمة العملاء والتواصل
البنك السعودي الفرنسي
Nov 2011 - Nov 2011

Hobbies

  • تنظيم المهرجانات
    المشاركة في تنظيم مهرجان الجنادرية عام 1430هـ
  • استخدام مواقع التواصل الاجتماعي
  • القيام بالاعمال المكتبية