فيصل عمر سالم باعظيم

Smart Technology Solution - Cloud Department . ( Technical Support And Purchases ) Till Today

 Connectwise Manage And sell ( tickets, project, invoicing, quotation )

 Microsoft 365 Business ( implementation, migration, configure, backup )

 Handle all Vendors Portal ( adding and removing Licenses )

 Handle all the other responsibilities related to the job .

National Commercial Bank (NCB) - ''Quick pay '' . ( For 5 Years )

 Responsible to handle the queries in a calm way .

 Make daily work plan to ensure the quality services .

 Manage conflicts, disputes and challenging situations .

 Insure the satisfaction of customer .

 Train the new employees .

 Handle all the other responsibilities related to the job .

 VPN .
 Microsoft Exchange ( outlook ) .
 POS ( Point of sale system ) .
 VNC ( Remote access software for desktop ) .
 LOGMEIN .
 Team Viewer .
 ERP ( Enterprise Resource Planning System ) .

Purchasing and procurement

Front liners Company - Under mobily Project - call center - for 3 months .