Product Engineer
smart technology solutions
مجموع سنوات الخبرة :9 years, 10 أشهر
Smart Technology Solution - Cloud Department . ( Technical Support And Purchases ) Till Today
Connectwise Manage And sell ( tickets, project, invoicing, quotation )
Microsoft 365 Business ( implementation, migration, configure, backup )
Handle all Vendors Portal ( adding and removing Licenses )
Handle all the other responsibilities related to the job .
National Commercial Bank (NCB) - ''Quick pay '' . ( For 5 Years )
Responsible to handle the queries in a calm way .
Make daily work plan to ensure the quality services .
Manage conflicts, disputes and challenging situations .
Insure the satisfaction of customer .
Train the new employees .
Handle all the other responsibilities related to the job .
VPN .
Microsoft Exchange ( outlook ) .
POS ( Point of sale system ) .
VNC ( Remote access software for desktop ) .
LOGMEIN .
Team Viewer .
ERP ( Enterprise Resource Planning System ) .
Purchasing and procurement
Front liners Company - Under mobily Project - call center - for 3 months .
Computer application