Operation Manager
Simple and Smart Trading Est.
مجموع سنوات الخبرة :11 years, 5 أشهر
Achievements:
o Entering Partner Program with: Microsoft, DELL, LENOVO, DT4IT, NOVA.
Role:
o Establish and implement departmental policies, goals, objectives, and procedures, conferring with organization officials, and staff members as necessary;
o Manage staff, prepare work, schedules and assign specific duties;
o Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
o Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase;
o Determine price schedules and discount rates;
o Research and make recommendations on hardware and software purchases and negotiate with vendors to ensure cost-effective purchasing decisions;
o Assign duties, responsibilities, and spans of authority to project personnel;
Designation Chronology:
o Sep ’08 - Jun ’11 : General Services Senior Supervisor
o Jul ’06 - Sep ’08 : Support Services Administrator
Achievements:
o Played a vital role in decorating the new Saudi Arabia HO.
o Successfully monitored the HR systems MenaITech, managed the user’s authorities and followed up the implementation of major modifications to ensure excellent performance.
o Build and manage the staff services team.
o Reduce the overall insurance expenses by 47% annually.
Role:
o Planning, directing and coordinating HR activities at corporate level. Ensuring consistency in the application and enforcement of set policies and procedures and conducting regular HR reviews with the departmental heads to assess needs and budgets.
o Holding office in absence of the HR Director and executing all responsibilities within the acting role in addition to responsibilities of usual designation.
o Implementing and administrating HR strategies including medical, employee benefits, attendance, payroll, employees travel, accommodation, safety, recreation programs and other related responsibilities to meet staff requirements.
o Coordinating managerial / non-managerial T&D programs (Training & Developments), selective hiring, and orientation for new employees, salary changes, personnel changes, in-house training, and outsourcing of training as per requirements.
o Managing all aspects of employee relations, including manpower planning, recruitment, employee development, training, remuneration administration, etc..
o Supervising office operations and activities. Preparing and maintaining annual records, reports, recommendations and other internal communication documents.
o Liaising and coordinating with General Organization for Social Insurance (GOSI) to ensure that all files are in adherence with company’s policies.
o Maintaining the highest standards of business ethics on matters related to employee well-being and making recommendations to effectively resolve problems.
Legal Duties:
o Draft legal documents on computer and maintain an update records and files by tracking changes.
o Prepare all the required Shareholders Resolutions, and Amendments Memorandum of Association, concerning business of the Company and its subsidiaries inside and outside Saudi Arabia.
Achievements:
o Participate in the set-up of The Women's and Weddings Festival.
o Build a strong Admin work process which support the management to focus more on achieving sales target.
Achievements:
o Ensure cost-effect design, development, integration, implementation, testing for HO network.
o Increase the License Unit performance to faster the issuance process to be in daily basis for HO and weekly basis for remote branches.
PC Technical Support Hardware & Software
Achievements:
o Increasing monthly sales by 150%.
Computer Maintenance & Network Operating.
Natural Science