RF Design Senior Engineer
Mobinil
Total des années d'expérience :19 years, 5 Mois
Highlights:
• October '07 - June '08: Efficiently improved 10 BSCs KPIs in North Cairo (CSSR from 88% to 92%, CDR from 0.88 to 0.66, Traffic 16000 to 18000 Erlg).
• Insisted knowledge transfer for GSM (Design, Planning, Layer2&3 massages, basic parameters) and resolved QOS issues of trainees’ and new joiners.
• Pioneered by reaching 3G and 2G target and achieving the best coverage and quality control.
Bestowed with several awards in current employment:
• 2007: Exceptional Appraisal in handling VIP & Corporate customer complaints.
• 2008: Award for handling 60 new site integrations in 35 days with good KPIs (CSSR above 90% and CDR lower than 1%).
• 2009: Award for big efforts in the integration for the 2G sites in Delta Area with target KPIs putted by upper managements..
Key project to credit:
• RF-Integration and post optimization 2G&3G
Key Clients Handled:
• Alcatel-Lucent
• Motorola
• Huawei
• NSN
• ZTE
• IP-Access
Key Responsibilities:
• Managing the entire Radio Frequency operations inclusive of RF planning, conducting site analysis and modifying existing network configurations.
• Planning and devising ways of optimizing existent resources to improve throughputs and to enhance system performance.
• Establishing KPIs, providing design scheme plans and optimization consultancy, and ensuring updates/maintenance are performed on current systems to keep up with changes.
• Supporting optimization activities following scrutiny of current capacity in effect of new additions and revising capacity plans with emphasis on quality.
• Leading the projects and preparing time plans to deliver the data to the design team as per the established quality standards and providing maintenance of network to keep up with changing organizational needs.
• Collating data pertaining to RF engineering and monitoring parameters to optimize network traffic provided technical support for resolving traffic network problems.
Key Responsibilities (Continued):
• Monitoring the development of 2G/3G coverage, initial planning and optimization to ascertain smooth operation of communication networks and to provide maximum performance and availability for users.
• Devising troubleshooting methods and revamping existing approaches to problems to ensure optimal customer satisfaction and ensuring responsibility for system fault clearance and analysis.
• Handling VIP customer network complaints related to QOS issues, starting from analyzing the network trace, problem, parameters optimization, guide involved teams (BSS, NSS, Radio) and following up with solution progress.
• Providing regular updates to the senior management on implementation success and resourcing adjustments needed to achieve established goals.
Highlights:
Per/Post Optimization for Huawei 3G new sites.
Per/Post Optimization for Huawei 3G SRAN Swap from ALU.
Pre-lunch preparations for LTE.
Per/Post Optimization for NSN 3G new sites.
Per/Post Optimization for ALU 2G new sites.
Per/Post Optimization for ALU 3G new sites.
Per/Post Optimization for ALU SRAN swap from NSN.
Optimization of Moto 2G Sites.
New technologies integration multi-vendor.
New features testing and evaluation multi-vendor.
End-to-End analysis for network complaints.
Insisted knowledge transfer for GSM (Design, Planning, Layer2&3 massages, basic parameters) and resolved QOS issues of trainees’ and new joiners.
Pioneered by reaching 3G and 2G target and achieving the best coverage and quality control.
Key Responsibilities:
• Formulated maintenance schedule, generated inspection reports, provided effective solutions and facilitated glitch free operations.
• Directed all activities pertaining to commissioning and maintenance of a wide range of electrical systems including faxes, printers, scanners, and digital cameras.
• Evaluated equipment maintenance procedures of contracted party and audited the same to ensure conformance to company standards.
• Continually strove to improve the quality and efficiency of services provided to ensure that business objectives are met in line with industry standards.
• Conducted maintenance checks of faxes, printers and follows ups of all equipment to avoid unscheduled stoppages in day-to-day company activities.
• Ensured compliance with organizational requirements and led commercial negotiations with agents for cost effective purchases of heavy equipment.
• Scrutinized maintenance plans to plan work schedules for all operations, defined work scope, authorized work, and monitored products for timely delivery of orders.
• Carried out repairs and introduced processes that ensure timely repair, assembly and delivery in compliance with quality standards.
• Proactively oversaw all aspects of installation of various machines and hi-tech equipment and liaised with various suppliers to provide functionality, reliability and repairs of various electronic components.
Key Responsibilities:
• Multitasked several support activities to rectify issues without delay to utmost satisfaction of the client.
• Interacted with customers on telephone to disseminate company products/services information and interfaced regularly with the customers to comprehend their concerns, respond to their inquiries.
• Ensured clear communication pertaining to service terms and conditions, assured confidentiality and followed up on any complaints to prevent escalations.