Channel Digital Transformation Manager
ORACLE SYSTEMS LTD
Total years of experience :24 years, 0 Months
Enable partner organizations to engage effectively by ensuring that they have the capacity and capability to work with Oracle to deliver successful SaaS projects to our prospects.
•Develop and manage joint business plans and ensure that the partners meet Modernized OPN Program criteria by having the correct product certifications, contractual agreements and skills capability to implement successfully, ensuring high customer satisfaction.
•Drive partners to produce a high-quality adoption plan and ensure excellence in project implementation.
•Ensure Partners are updated on new product features, are able to communicate the message to their customers and have developed a roadmap to support their customers in implementations.
•Continuously monitor partner Compliance and Performance, including monthly reviews with Partner.
Accomplishments:
• Managing large customers for Oracle Consulting.
• Closed the fastest deal with Oracle Consulting, the duration of the sales cycle was less than 6 weeks.
Job Profile:
• Building pipeline for potential customers to Oracle Consulting.
• Selling Oracle Consulting Services to implement Oracle Products, such as:
o Oracle Cloud Applications, Software as a
Service(SaaS).
o Building Extensions over Platform as a
Service(PaaS) with the integrations with
Oracle Cloud products SaaS.
o Moving current on-premise systems to Cloud by using Infrastructure as a Service(IaaS) and the integrations with Oracle Cloud products SaaS.
• Maintain a relationship with the customer.
Accomplishments:
• Assist cloud partners to improve their resources capabilities, qualities, and communications to have successful implementations.
• Acknowledged for rendering qualitative assistance to the sales team in closing a major deal.
• Played a key role in enhancing customer satisfaction in the region leading to a successful turnaround of 5 significant customers.
• Closed total USD 2.5 M expansion and cross-selling during FY18.
Job Profile:
• Envisioned, developed, and Trained partners/customers on the “SaaS/Cloud Delivery Framework”, scoping approach, proposal development, business model transformation, SaaS project preparation and planning, Cloud Implementation methodology adoption, and post-go-live managed services delivery model.
• Function as Subject Matter Expert in customization; conduct health checks/ system reviews and post-implementation reviews for the Middle East and Africa region customers.
• SPOC for the customers, by coordinating with a deferent line of business like Sales, Presales, Support, Development, Operations, Oracle University, Oracle Consulting and Oracle Advanced Customer Support.
• Acting as a trusted advisor for the customer to influence expansion and cross-selling.
Accomplishments:
• Successfully implemented several projects based on Oracle technology and applications.
• Laid the foundation of the company’s cross functions computer systems.
Job Profile:
• Ensured compliance to project delivery schedules and other SLA parameters aimed at maximizing customer satisfaction.
• Updated project status and outstanding issues to the senior leadership team.
• Focused on dependencies between ERP systems & other IT Systems; maintained & enhanced existing processes for ERP Systems.
• Managed evolutions, enhancements and other change requests from business users.
• Evaluated process enhancements for implemented ISO/COBIT auditing system.
• Analyzed & shared Oracle Financial System 11i implementation (GL, AR, AP & FA), Oracle SCM System 11i implementation (PO, OM & INV) and implementation of Oracle Human Resources Management System (HRMS).
• Customized Oracle financial & Oracle HRMS based on GSM requirements.
• Functioned as System Administrator for Oracle ERP Application & 2Sell-POS.
• Defined interfaces between 2Sell-POS system and billing system.
• Extracted data from HRMS to MS-Office using the Application Data Exchange (ADE) tool.
• Administered Oracle ERP Discoverer (EULs, Business Areas & Reports); rendered support to Application Data Integrator (ADI) and implemented Sales Informative & Statistical System (2Sell-POS).