Commercial Manager
United Global Services
مجموع سنوات الخبرة :16 years, 8 أشهر
1. Put company sales Strategies and plans, Manage sales teams
2. Collection enhancement and ensure all due payments were collected on time
3. New business development and forecast markets needs and requirements.
4. Supervise on daily operations plans and achievements.
5. Customer Complaints handling and directing.
6. New contracts negotiations and re-negotiations for current ones.
7. Fulfill the company recruitment demands.
1. Design and implement the department strategy, understanding market dynamics, anticipating business trends.
2. Guide and monitoring operations and maintenance departments.
3. Supervision of customer complaints and solving it with Operations department.
4. Applying in Government tenders and registering the company as an authorized supplier for new projects.
5. Keep the communication to all customers.
6. Follow-up of pending inquires & quotations for customers Kingdom wide
7. Analyze expenditures to develop plans, policies, or budgets for increasing profits or improving services.
8. Negotiate and authorize contracts with customers and monitor contract fulfillment.
9. Monitor that approved budgets are kept
10. Monitoring customer budgets on fulfillment and take actions if discrepancies appear
11. Regularly reports to all involved parts of the company about all sales activities
Company industry is IT Solutions (Hardware & Software), CRM, Security cameras, Digital Signage, Networking, Automation, Access controls and access gate, RFID Solutions.
1- Develop effective customer relationship management strategy in the region to track all sales activities, enquiries & sales leads, open quotations and project sales.
2- Applying on Government tenders and getting new projects.
3- Working closely with IT department to clarify customer needs, scoop of works, execution time plan and delivery and hand over the project finally to the customer
4- Maintain a regional business model while maintaining existing relationships with customer
5- Understand and appreciate market trends, competitive landscape and industry developments
6- Leads the account leadership team which is comprised of Sales, Delivery Management, & Client Management).
Computer Engineering programing and networking
Photoshop designing course .