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Fadi Basbous, IT Helpdesk

Fadi Basbous

IT Helpdesk·FMS-Tech | Fleet Management System Company

Lebanon

Bachelor's degree, Information Technology BIT

Work experience

Total years of experience: 13 years, 5 months

IT Helpdesk

June 2016 - Present

FMS-Tech | Fleet Management System Company

Abu Dhabi, United Arab Emirates

June 2016 - Present

- IT support for company employees at all branches around the world.
- Installing and configuring computer hardware operating -
systems and applications.
- Monitoring and maintaining computer systems and networks.
- Purchase and bring offers for all computers and accessories to be purchased for the company.

Company industry:
IT Services
Job role:
Information Technology

Volunteer & Photographer

April 2015 - Present

Syrian Exploration and Documentation Society‎‎ / ME THE SYRIAN

Damascus, Syria

April 2015 - Present

Regulatory Staff & Photographer & A member of the
Central Committee of the Exploration and Documentation

Company industry:
Non-profit Organization
Job role:
Information Technology

IT & Network Solutions

January 2015 - December 2016

E-STEPS Design and Development Company

Damascus, Syria

January 2015 - December 2016

Internship experience as a help-desk analyst
Computers And Routers Maintenance

Company industry:
IT Services
Job role:
Customer Service and Call Center

IT Manager

January 2013 - June 2016

The General Company for Paints & Chemical Industries / Omayad.

Damascus, Syria

January 2013 - June 2016

- Network Manager with Windows Server 2008
- Designer (brochures and products casings)
- IP Cameras Technical
- Website admin and Media Manager
- Computers And Printers Maintenance

Company industry:
Petrochemicals & Refined Petroleum Products Manufacture
Job role:
Information Technology

IT Helpdesk

August 2014 - February 2015

ATSC Advanced Turnkey Systems Company

Damascus, Syria

August 2014 - February 2015

Remote Support For Employee and Customers via phone and internet.

Company industry:
IT Services
Job role:
Information Technology

Education

Syrian Virtual University ,Damascus

February 2015

February 2015

Bachelor's degree, Information Technology BIT

Syria

GPA (percentage): 76%

GPA (percentage): 76%

Bachelor's Degree in Information Technology BIT, Syrian Virtual University, Damascus

Institute of Computer Technology

July 2011

July 2011

Diploma, Software Engineering

Syria

GPA (percentage): 81%

GPA (percentage): 81%

Diploma in Software Engineering, Institute of Computer Technology, Lattakia

Skills

IT Operations
Expert
IT Operations
Expert
Photography
Expert
Photography
Expert
Servers
Expert
Servers
Expert
Networks
Expert
Networks
Expert
Software
Expert
Software
Expert
Adobe photoshop
Intermediate
Adobe photoshop
Intermediate
ADOBE PREMIERE
Intermediate
ADOBE PREMIERE
Intermediate
Computer Hardware
Expert
Computer Hardware
Expert
Windows
Expert
Windows
Expert
Networking
Expert
Networking
Expert
Computer Software
Intermediate
Computer Software
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Training
Diploma in NLP Neuro-linguistic Programming
Illaftrain the HR Development Leader
Jul 2015

Hobbies

  • Swimming
  • Farming
  • Reading
  • Listening to music
  • Playing musical instruments
  • Computer programming
  • Driving
  • Writing
  • Photography