Operations Manager
Confidential
مجموع سنوات الخبرة :32 years, 8 أشهر
Plan, direct and evaluate the operations of the business.
Manage staff and assign duties.
Create and maintain employee schedules, to ensure all shifts are covered.
Interact positively with vendors and customers.
Control the stock on daily basis and determine the needs.
Ensure that all business employees adhere to policies and procedures.
Plan budgets and authorize expenditures.
Managing all interdepartmental relations along with outside customers
Managing all Staff to ensure that the responsibilities are carried out with required standards
Overseeing the goods & production goods are loaded /unloaded efficiently & safely
Overseeing that the goods are delivered with high standards to meet customer requirements
Overseeing the Warehouse staff to ensure the maximum use of available space, safe to meets customer & business needs
Monitoring the flow of orders (Local & Export) received and notify concerned of production requirements to make certain that production, dispatch & delivery dates & targets are met.
Monitoring the stock availability & maintain its level to meet the company needs
Oversee the use and maintenance of the related departments equipments
Negotiate and control contracts (Foreign - Local) with all Suppliers/Haulers to ensure the favorable terms of the company
Maintaining regular contacts with plant manager & admin staff with high coordination for the end benefit of the company & its procedures
Providing advice & guidance to company staff on Customer Service Dept. warehouse, utilization, logistics, inventory control, costs, etc…
Monitoring & managing the records of goods & manpower and have the upper hand to make any change that best fit.
Giving trainings for the members of his team to ensure the workflow implementation in smooth & safe way
Managing the work environment to ensure the company policies and regulations are executed professionally
Directing & controling purchasing staff
Directing, controlling & developing a central purchasing policy
Placing orders for all required materials in & outsourcing
Monitor & Audit all p\[purchasing orders to meet company’s specifications & delivery time
Monitoring the costs of materials purchased and maximize company’s savings
Customer periodical visitations
Handling all interdepartmental relations along with outside customers
Taking care of export accounts
Customer Care visiting
Monitoring proper delivering process to customers
Responsible for managing processes involved in a customer job order feasibility studies, material combination, delivery schedule, machine routing, and material availability with a variety of parties, including customer, salesman, manufacturer, material warehouse.
Co-ordinate processes within organization to ensure customer satisfaction.
Co-ordinate and control the order cycle and associated information systems.
Analyzing data to monitor performance and plan improvements;
Dealing with special products Marketing
Handling personally all customer relationships: claims, orders, quotation.
Dealing with designers arranging their work organizing their tasks contacting with customers .
Managing outside printing press relationships.
Follow up on the work coordinating between the company accounts & customers.
Marketing & Sales Manager
Managing four shops of Gold, Silver and Diamonds (Retail)
Running a whole sales factory
Expanding business by importing Jewelry from Italy and selling them in Lebanon
Handling all bank accounts
Local merchants’ accounts
Export merchants accounts.
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