فادي غرز الدين

-Assess infrastructure and organization’s technology needs and making upgrade recommendations.

-Configure, Designing and implementing infrastructure and application hardening methodologies (Servers, Storage, Network, Data Stores, Endpoints, Users) including least privileges, firewalls policies, access control, etc.

-Ensure patches are installed and verified on all systems in accordance with the service Provide end-user communication for service outages, system upgrades, service improvements, service implementation, and service retirements.

-Develop standards for workstations, mobile devices, printers, and other devices routinely.

-Identify areas for process improvements.

-Setting short- and long-term IT implementation goals.

-Manage the development and maintenance of documentation including departmental policies, procedures, disaster recovery plans, and technical reports as it relates to IT Operations.

-Protecting sensitive data, systems, and applications from external threats.

-Manage monitor Install and Backup SQL server and fix Database problems.

-Managing other IT professionals, including tech support staff, software developers.

-Calculating the costs of current and future IT systems.

-Planning and directing new hardware and software deployments.

- Manage and monitor servers Hardware and Software.
- Create, modify and delete accounts.
- Mange Active Directory, DNS, DHCP, IIS and Hyper-V
- Perform daily and weekly backup Using DPM server and SAN storage.
- Manage and install antivirus software (Kaspersky Security Center).
- Manage monitor Install and Backup SQL server and fix Database problems.
- Programming a web application Program Assistant for Alameen program by C# MVC and SQL server.
- Troubleshoot, and resolve or correct Network problems.
- Manage MikroTik router.
- Search for solution and new technology to improve system administration tasks performance and
response.

Networking
- planning and implementation of additions, deletions and major modifications to the supporting
infrastructure.
- Implements network security.
- Mange and oversee the administration of the company's WAN.
- Configured and managed AD, Exchange, DHCP, DNS, Antivirus and backup servers in the Corporate
Network.
- Installing, configuration and troubleshooting network routers, switches, load balancers, and security
devices.
- Manage and oversee the administration and maintenance of computer stations and software of
company’s programs.
Internal Systems
- Manage and oversee troubleshooting, systems backups, archiving, and disaster recovery and
provides expert support when necessary for ERP and ERAPOS Program.
- Manage and monitor Servers Hardware and software using PRTG.
- Troubleshoot, and resolve or correct systems problems.
- Search for solution and new technology to improve system administration tasks performance and
response.
Help Desk Administration
- Oversee all help desk activities.
- Oversee the administration and maintenance of company’s tracking software.
- Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a
timely manner.
Control system for cameras:
- insurance, management and maintenance of monitoring cameras between the shops and office.
- follow up and implement a maintenance and operation of the control system with the company
executed deterrent Periodic reports and emergency.
- make and save copies of weekly patrol cameras to all branches.
- Follow-up to technical failures of the recording devices, cameras and termination.
On the program of accounting:
- Develop and oversee the implementation of a mechanism to withdraw sales branches.
- Follow-up and termination of a technical failure, or transmitted to the Director to follow-up
administratively.
- make and save copies of a weekly periodic accounting program files shops.

- Assists in the planning and implementation of additions, deletions and major modifications to the
supporting infrastructure.
- Troubleshooting, systems backups, archiving, and disaster recovery and provides expert support
when necessary.
- Troubleshoot, and resolve or correct Network problems.
- Installing, configuration and troubleshooting network routers, switches, load balancers, and security
devices.
- Monitor and manage the network Security

- Assists in the planning and implementation of additions, deletions and major modifications to the
supporting infrastructure.
- Troubleshooting, systems backups, archiving, and disaster recovery and provides expert support
when necessary.
- Troubleshoot, and resolve or correct Network problems.
- Installing, configuration and troubleshooting network routers, switches, load balancers, and security
devices.
- Monitor and manage the network Security