BUSINESS DEVELOPMENT MANAGER
ELIQUA
Total years of experience :22 years, 3 Months
Achievement-oriented professional with a demonstrated history of successfully increasing revenue growth and establishing valuable partnerships. Skilled in analyzing markets, identifying lucrative prospects, and executing impactful sales tactics.
• Conducted comprehensive market research and competitor analysis to identify emerging trends, market gaps, and potential growth opportunities.
• Monitored and analyzed key performance indicators (KPIs) to assess the effectiveness of business development efforts, providing actionable insights for continuous improvement.
• Led a cross-functional team to launch a new product line, overseeing all aspects of the project from concept development to market launch, resulting in a 20% revenue growth contribution in its first year.
• Collaborated with the marketing team to develop compelling sales collateral and presentations, enhancing the company's brand image and sales effectiveness.
• m Expertly handled and qualified RFPs, crafting winning strategies, defining the business's competitive advantages, and securing successful deals and growth.
• Implemented professional development initiatives, provided guidance, mentorship, and support to enhance team members' skills and career growth.
• Employed effective strategies to enhance team productivity, resulting in 15% achievement.
Accomplished an impressive 10% quarterly sales growth with a proven track record by significantly expanded the portfolio to AED 50 million, facilitated collaboration between departments, secured high-value accounts, improved product offerings, achieving targets and spearheaded major projects in the industry.
• Conduct regular business reviews with clients to understand their evolving needs and align telecom services and solutions to meet their required and changing requirements.
• Recognized for outstanding performance and dedication, receiving company awards for top sales achievements and customer satisfaction.
• Play a key role in the successful launch and implementation of major telecom projects, coordinating resources and ensuring timely project delivery.
• Negotiate contracts and pricing to secure high-value deals with key accounts, optimizing revenue and profit margins for the company.
• Established and maintained strategic relationships with top-level executives, including CXOs and senior management, enhancing client satisfaction and loyalty.
• Expertly managed and nurtured relationships between various ISPs internationally, ensuring seamless productivity and successful project deliveries.
• Achieved an outstanding 30% financial growth within the first year, expanding the total portfolio to more than AED 50 million, surpassing revenue targets consistently.
Adept at conducting market research, gathering customer feedback, and assisting in the development of successful product strategies. Committed to delivering high-quality products that meet customer needs and drive business growth.
•Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for product improvements.
•Lead product improvement initiatives by analyzing user data, conducting usability testing, and gathering insights from customer support and sales teams.
•Analyze product performance metrics, KPIs, and customer feedback to recommend and execute strategic improvements.
•Implement creative solutions to address customer pain points, enhance user experience, and stay ahead of competitors in the market.
•Assist in the planning and execution of successful product launches, ensuring all marketing materials, sales collateral, and documentation are prepared effectively.
Accomplished Sales Professional with a demonstrated history of consistently surpassing sales objectives and fostering enduring client partnerships. Proficient in proactively identifying and capitalizing on new business prospects, while strategically nurturing existing accounts for sustained revenue growth.
•Develop and nurture strong client relationships, serving as a trusted advisor and addressing customer needs with tailored solutions.
•Conduct thorough market research and competitive analysis to identify emerging trends and opportunities for business expansion.
•Cultivate and maintain a robust pipeline of potential clients through effective networking, cold calling, and attending industry events.
•Actively manage and upsell existing accounts, ensuring high levels of customer satisfaction and fostering long-term partnerships.
•Drive the full sales cycle from prospecting and lead generation to contract negotiation and deal closure, consistently exceeding quarterly and annual sales targets. .
Detail-oriented and proactive IT Help Desk Agent Intern with a passion for providing top-notch technical support. Quick learner and excellent problem solver, capable of resolving a wide range of IT issues.
• Assisted in conducting training sessions for employees to enhance their technical skills and familiarity with IT resources.
• Conducted routine system checks and tests to identify potential issues and ensure optimal system performance.
• Assisted in maintaining and updating the company's knowledge base and IT documentation for future reference.
• Assisted in setting up and configuring new hardware and software for employees, ensuring smooth onboarding processes.
• Responded to support tickets and inquiries via phone, email, and ticketing system, documenting all interactions and resolutions.
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