Fadzillah Habi, Department Manager

Fadzillah Habi

Department Manager

Cold Storage Singapore

Location
Singapore
Education
Bachelor's degree, Psychology
Experience
17 years, 1 Months

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Work Experience

Total years of experience :17 years, 1 Months

Department Manager at Cold Storage Singapore
  • Singapore
  • August 2016 to July 2017

Managing staff
• Merchandising and stock control
• Hitting targets and implanting strategies to improve sales
• Forecasting future sales
• Customer service including handling complaints and queries
Singapore After-Care Association (SACA

Manager at Singapore After-Care Association
  • Singapore
  • July 2011 to February 2017

Plan, Control and Organize volunteer program/ service
• Oversee the running of the Volunteer After-Care Programme (VAP) including engaging the
volunteers, the recruitment, training, development, maintenance and welfare of volunteers
• Supervising the Programme Executives and Coordinators in his/ her duties as well as to oversee
his/ her training and development
• Conducted periodic reviews of the various aspects of the programmes and services offered as
part of the Volunteer After-Care Programme (VAP)
• Prepared / review reports and statistics, SOPs
• Administer and monitor expenditures with approved budgets
• Providing support for other programmes, and events organized for the clients or fund raising
events
• Communicate with media for the promotion of new initiatives
• Liaise with relevant organizations, Singapore Prison Service and CARE network for joint events

Youth Worker at Ain Society (S)
  • Singapore
  • May 2011 to July 2011

Develop presentation & report
• Case management & Counselling
• Liaise with Yayasan Mendaki for relevant programmes and projects for the youths
• Design/ implement behaviour managements strategies in the Home with reference to the
organizational guidelines and procedures

Welfare Officer at Jamiyah Children’s Home (S)
  • Singapore
  • June 2009 to December 2009

Develop presentation & report
• Case management & Counselling
• Design/ implement behaviour managements strategies in the Home with reference to the
organizational guidelines and procedures
• Attended court hearings
• Liaise with the then MCYS
• Organise hospital visits
• Represent children and young adults in their respective schools for the ‘parent-teacher’
meetings as their guardians

Administration Manager at David Jones Ltd, Western Australia – Distribution Centre
  • Australia
  • August 2008 to April 2009

The position was essentially an administrative role with additional logistic duties.
• Office administration
• Data entry
• Bank reconciliation, Cash book
AAA Nurses Agency

Tutor at Langford Islamic College (LIC)
  • Australia
  • May 2005 to April 2009

Duties:
After-school tutoring for English and Primary Math subjects.
*Organized and ran after-school activities for the children
*Such as arts club, and an all girls’ class

Nursing Assistant at AAA Nurses Agency
  • Australia
  • August 2005 to January 2009

Attending to basic care/health/personal care needs of the elderly
• Encourage positive interaction with patients and residents in aged care facilities and hospitals
• Assist nurses in the administration of medication
• Guard shifts for patients who needed extra care
• Surveillance

Research Analyst at Langford Islamic College
  • Australia
  • August 2007 to November 2008

 Organized and ran after-school activities for the children
 Such as arts club, and an all girls’ class
• Internship from July 2008 to September 2008
 Submission of report for behavioural management program (program implementation emphasizing on cognitive and social skills, for students from the ages of 5 to 17). The children and youth were from various cultural backgrounds with differing views on life, culture, society and traditions.
 Interact with parents, teachers & students concerning issues, Lead interventions programs and activities, a task with high involvement, consultation and counseling.

Insurance Agent at Great Eastern Life Insurance
  • Singapore
  • December 1997 to December 2002

Call potential clients
• Interview prospective clients to gather data
• Explain policies’ features
• Analyze and customize insurance programs to suit clients’ needs
• Handle policy renewals and maintain records

Flight Stewardess at SilkAir (Airlines) Private Ltd
  • Singapore
  • May 1996 to June 1997

Ensure comfort of passengers throughout the flight
• Ensure safety throughout the flight
• Greeting passengers
• Checking the condition and provision of emergency equipment
• Demonstrating safety procedures
• Dealing with complaints and emergencies

Interpreter
  • to

Education

Bachelor's degree, Psychology
  • at University of Notre Dame
  • December 2008

Obtained Bachelor of Behavioural Science Minor in Sociology from the University of Notre Dame, Fremantle, Western Australia. Other courses: 2004 Certificate III Allied Health Assistant (TAFEWA), Australia 2003 Certificate IV University Foundation Studies -

High school or equivalent, Singapore
  • at Broadrick Secondary School
  • November 1992

EDUCATIONAL QUALIFICATIONS: GCE O Levels

Specialties & Skills

Customer Relationship Management
Analytical Writing
Programmes
Training
Collaborative Working
ASSETS RECOVERY
BANK RECONCILIATION
CONSEJERÍA
CUSTOMER RELATIONS
FEATURES
INSURANCE
ORGANIZATIONAL SKILLS
POLICY ANALYSIS
ADMINISTRATION

Languages

English
Expert
Malay
Expert
Mandarin
Intermediate