Fahad Alhayyan, Business development and follow manager

Fahad Alhayyan

Business development and follow manager

Hamoma

Lieu
Arabie Saoudite
Éducation
Master, إدارة الأعمال التنفيذي
Expérience
4 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :4 years, 7 Mois

Business development and follow manager à Hamoma
  • Arabie Saoudite - Riyad
  • mai 2022 à septembre 2023

* Identify new business opportunities including new markets.
* Communicate with officials in different organisations and companies.
* Attract leads and make marketing calls.
* Communicate with customers directly and online.
* Understand customer needs and identify appropriate products and services.
* Organising work with the business development, sales and marketing management team.
* Train employees and evaluate performance periodically.
* Discuss strategies and promotional activities with the marketing department.
* Conduct research and offer innovative ways to develop the organisation’s business.
* Attending seminars, conferences and various events.
* Fise and keep abreast of trends and changes in the business world.

Evaluation and follow-up manager à أبها التل
  • Arabie Saoudite - Abha
  • juin 2021 à février 2022
Customer Service Supervisor à Saudi Telecom Company - Stc
  • Arabie Saoudite - Riyad
  • mai 2017 à septembre 2019

* Participate in the formulation of goals for employees within the department.
* Selecting and employing the necessary labour and equipping employees with training.
* Collaborate and respond with employees and provide guidance and recommendations.
* Dealing with customer needs and receiving calls redundantly.
* Inventing new ways to improve procedures and motivate employees.
* Evaluate and measure employee performance, call waiting time, and customer feedback.
* Adhere to the organisation’s attendance policies and procedures.
* Submit periodic reports to the administration and clarify the obstacles of work. Follow up on requests addressed to technical specialists. Innovating ways to raise the quality of service

Éducation

Master, إدارة الأعمال التنفيذي
  • à جامعة الملك خالد
  • juin 2022

المعدل / 4.95 من 5

Baccalauréat, المحاسبة
  • à جامعة الإمام محمد بن سعود الإسلامية‎
  • novembre 2017

المعدل / 3.65 من 5

Specialties & Skills

Human Resources
Marketing
Management
Accounting
تصميم المبادرات
تحليل الموقف
تحديد معايير الرقابة
اعداد دراسات الجدوى
التخطيط الاستراتيجي
تحديد نقاط القوة والضعف
Customer Service
Management
Project Management
Accounting
Marketing
Administration
Fund Managers
Test Director
Microsoft Office
Microsoft Excel

Langues

Anglais
Débutant

Formation et Diplômes

برامج المايكروسوفت (Formation)
Institut de formation:
دروب
تأسيس ادارة اعلامية بالمنظمات (Formation)
Institut de formation:
سديم
مبادىء خدمة العملاء (Formation)
Institut de formation:
دروب
أساسيات الإدارة (Formation)
Institut de formation:
دروب
تكنلوجيا المعلومات (Formation)
Institut de formation:
دروب

Loisirs

  • الرياضة
  • الحسابات المالية
  • القراءة