FAHAD AL RUWAISHID

• Negotiate strategic enterprise agreements with vendors to maximize cost savings.
• Manage and maintain vendor contracts, ensuring efficiency and compliance.
• Conduct supplier research and identification; prepare RFPs and lead tendering processes with stakeholders.
• Ensure compliance with relevant laws, regulations, and company policies.
• Analyze and evaluate supplier performance to support continuous improvement.
• Communicate effectively with suppliers regarding deal status, blockers, and dependencies.
• Develop and maintain strong, long-term supplier relationships.

• Oversee the procurement process, including sourcing, purchasing, and contract management, to ensure
timely and cost-effective procurement of goods and services.
• Supervise and provide guidance to procurement staff, including assigning tasks, monitoring performance, and
conducting performance evaluations.
• Review and approve purchase orders, ensuring accuracy, completeness, and adherence to procurement
policies and procedures.
• Resolve any procurement-related issues or disputes, working closely with suppliers and internal stakeholders
to find effective solutions.
• Participate in cross-functional teams and projects to drive process improvements, enhance supplier
relationships, and support overall organizational goals.

• Developed and implemented procurement strategies and policies to optimize cost savings and efficiency.
• Negotiated contracts and agreements with suppliers to secure favorable terms and conditions.
• Collaborated with internal stakeholders to understand their procurement needs and provide guidance and
support.
• Monitored supplier performance and conducted regular supplier evaluations to ensure compliance with
contractual obligations.
• Ensured compliance with relevant regulations and company policies, such as ethical sourcing and
sustainability initiatives.
• Provided guidance and mentorship to junior procurement staff, fostering their professional development.

• Developed and implemented complaint resolution strategies.
• Provided training and guidance to staff members on complaint handling and customer service.
• Ensured compliance with relevant laws, regulations, and organizational policies.
• Resolved complaints in a fair and timely manner and investigated complaints thoroughly.

• Conducted market research to identify potential suppliers and products/services.
• Developed and implemented procurement strategies and plans.
• Evaluated supplier proposals and negotiated contracts and pricing terms.
• Monitored and tracked procurement activities, including purchase orders and contracts.
• Identified cost-saving opportunities and optimized procurement processes.
• Maintained accurate procurement records and documentation.

• Prepared and reviewed immigration documents such as visa applications, work permits, and residency
permits, ensuring compliance with relevant regulations.
• Collaborated with cross-functional teams (HR and legal) to ensure compliance with immigration requirements.
• Conducted eligibility assessments for various immigration programs, evaluating clients qualifications and
advising on suitable options.
• Participated in training programs and professional development activities to enhance knowledge in
immigration services.

• Assisted customers with account inquiries including balance checks, transaction history, and account
maintenance.
• Provided information and guidance on banking products and services such as loans, credit cards, and
savings accounts.
• Resolved customer complaints related to banking services, transactions, or account discrepancies.
• Assisted customers with wire transfers, bill payments, checkbook requests, and other financial transactions.