Fahad Al Sahagi

Corporate Communications Manager at Saudi Cable Co

• Saudi Arabia - Jeddah
• My current job since August 2016

 Spearhead day-to-day public relations and brand management operations, promoting an exemplary company reputation built on quality, reliability and customer satisfaction.

 Leverage expertise to develop high-impact, targeted public communications strategies, ensuring on-brand messaging to positively influence perception

 Blended creative vision with technical acumen to execute a portfolio of company campaigns.

 Forged strong collaborative relationships with senior colleagues to align communications efforts with strategic goals - achieving a cohesive vision in doing.

 Record of success in influencing public perception.

 Built a high-value network of media contacts to maintain a pipeline of company rep interviews and ensure prominent features on the radio, television and internet - promoting awareness and engagement.

 Serve as trusted advisor to the CEO in vetting opportunities.

 Apply a data-driven approach to the development of overarching communication strategies, ensuring alignment with the corporate culture and business strategy.

 Work strategically to drive major programs that consistently deliver challenging communications objectives at a companywide level.

 Lead on corporate strategy and message development, pitch and announcement strategies.

 Oversee all internal communications to ensure seamless operations, cohesive thinking/efforts and motivation developing newsletters, releases, email announcements, planned publications, online content and video releases.

 Responsible for all aspects of the effective management of a high-performance team, including performance monitoring, professional development and delegation of workflows in accordance with expertise to optimize quality.

 Lead the recruitment process to build talented teams of PR Assistants and Account Executives with the capacity to deliver the company’s vision.

 Lead on Corporate Identity Development (Brand Discovery, Brand Strategy and Brand Guidelines).

Sales & Marketing Manager at Santos

• Saudi Arabia - Jeddah
• November 2015 to June 2016

Record of success in driving high-impact, multi-channel marketing campaigns from concept to execution.

 Served as the creative force behind all marketing collateral across print and digital media; developing innovative, on-brand content that aligned with and bolstered brand messaging.

 Provision of incisive management to a talented multidisciplinary team; promoting a culture of collaboration, inclusivity and continuous improvement.

 Ownership of the company’s social media presence, blending market research with analytics to identify and capitalize on key opportunities.

 Leveraged commercial vision to develop and drive the strategic agenda, while aligning operational outputs with overarching organisational goals.

 Built and maintained strong client/vendor relationships to support retention and sustainable custom.

Senior Customer Relations Officer at SABB Bank

• Saudi Arabia - Jeddah
• July 2010 to October 2015

Oversaw all branch operations, providing leadership, mentorship and individualized support to ensure the consistent attainment of challenging goals.

 Applied a data-driven approach to performance monitoring, working consultatively and collaboratively with colleagues to advance the company’s strategic goals.

 Provision of class-leading customer service tailored to a diverse clientele; skilled at understanding their specific needs and translating them into deliverable outputs.

 Served as a point of consultation and expertise in opening major accounts, both for commercial organizations and individuals.

 Maintained currency of knowledge across the entire service and product line to make credible recommendations and drive profitability.

 Managed all aspects of customers’ financial operations, including data management, account management and trust fund coordination.

 Proactive in prospecting new customers; employing a dynamic, outbound approach to drive high-volume client acquisition.

 Expertise in embedding the organization’s core values in all operational processes

Front Desk Officer at Habitat Hotel

• Saudi Arabia
• January 2008 to June 2010