Project Management Senior PMP®
Deloitte Consulting Pvt Ltd
Total des années d'expérience :18 years, 1 Mois
• Management Consultant with specialization in Project Management.
•Working as Business Cutover Lead for EU and Americas for Multi Country SAP implementation.
• Worked as a Assistant Project Manager for a technology implementation project for worlds Largest Retailer.
• Managing Scope, Risks & Issues life cycle, Status Reporting on Project milestones and Work plan.
• Responsible for Statement of Work (SOW) Deliverable Management
• Assisted in conducting Quality Assurance Reviews.
• Designed marketing strategies for channel partners.
• Created campaigns to optimize marketing spend for a client in Life Science and Health Care sector.
• Conducted business mapping workshops with client’s prototyping scenarios and designing processes for order management in sales and distribution.
• Participated in various pursuits to acquire new business.
• Conducted data analysis, prepared consolidated reports and resolution for clients.
• Responsible for all branding and BTL activities of the service line.
• Responsible for community involvement initiatives and check market pulse.
• Conduct gap analysis and attend focus group meets for creative solutions.
• Designing short term strategies to achieve competitive targets.
• Improved customer experience by implementing creative solutions like payment arrangements.
• Handling escalations related to credit referrals & collections.
• Training and Development of new recruits (Employee Change Management).
• Reduced attrition from 12 % to under 4 %.
• Implementing strategies to improve KPI’s & liquidity position of the organization.
• Assisting customers in arrears with payment arrangements
• Sales of credit protection and other affiliated products to existing customers.
Conducted marketing round table on: The Indian Retail customer – Leveraging technology to understand the consumer Eco System. Gave business opportunity presentations to International Cricket Council (ICC) & stake holders (DXB)