sales engineer
Smart Technology Services DWC LLC
مجموع سنوات الخبرة :11 years, 8 أشهر
o Playing an integral role in new business pitches and hold responsibilities for the effective on - boarding new clients
o Responsible for the development and achievement of sales through the direct sale channel.
o Focusing on growing and developing existing clients, together with generating new business
o Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
o Write business plans for all current and opportunity tender business
o Develops timely and accurate forecasts for assigned accounts
o You will act as the key interface between the customer and all relevant divisions.
o Develops timely and accurate forecasts for assigned accounts
o Coordinate with company personal including support, service and management resources in order to meet account performance objectives and customer expectation.
o Meets. assigned targets to achieve a profitable sale volume and strategic objectives in assigned accounts
o Proactively leads a joint company-strategic account planning process that develops. mutual performance objectives, financial targets, and critical milestone for one to two year
o Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
o Manages the execution of agreements/contracts and performs visual audits of accounts.
o Targets customers at all levels and develops relationships with commercial and non-commercial accounts that enables the achievement of plan and objectives.
o Develops timely and accurate forecasts for assigned accounts
Execution of site works as per client requirements.
o Generally responsible for implementation and monitoring of all electrical works and solar systems
o Execution of site works as per the client requirements
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o Generally responsible for implementations and monitoring of all electrical related works at site.
o Estimates, prepares and assigns the resources such as manpower, materials, consumables, equipment,
tools etc., required for all electrical and related work prior to execution.
o Ensures that all work done are in accordance with approved construction drawings, contract documents,
project specifications and all applicable standards.
o Ensures that all site works are done according to all applicable quality standards. Directly responsible
for the safety of all personnel of the project by ensuring that the execution will be done according to all
applicable health, safety and environmental standards.
o Carry out daily work observations and programmed inspections and to implement measures.
o Coordination with sub-contractors and Main contractors.
o Take the corrective actions against the complaints/ comments.
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Deliver the support to the web based problems.
Install the software’s and give training to the clients
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
Diagnosis & resolving technical issues related to installation, operation, configuration, performance of the network.
Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
Organize ideas and communicate oral messages appropriate to listeners and situations;
Implement the IP routing, DNS and DHCP, HTP and VPN
Stay current with system information, changes and updates
Diagnosis & resolving technical issues related to installation, operation, configuration, performance of the network, hardware and it infrastructure.
Implement security features in a switched network
VLANS and inter V-LAN routing, advanced IP addressing technologies
Providing support and maintenance for operating systems for including Microsoft Active Directory, DNS and DHCP.
Implement IP routing ( EIGRP, OSPF), CISCO IOS advanced routing features, Frame-relay and Access list
HTTP, VPN and Email Routing
2007 - 2011 B-tech Pondicherry university
2005 SSLC JNGHSS, MAHE Application Package: