Branch Manager
Skynet Worldwide Express
Total years of experience :15 years, 1 Months
Branch Manager (Acting Region Manager)
Responsible for total and all branches performance in accordance with company policy and procedures. Create and execute the branches business plan. Ensure stores profitability and manage and develop branches personnel. Plan, implement, and manages areas of responsibility to facilitate continuous improvement and personal growth while supporting company goals, missions, and vision. Provide sound leadership for the branches.
Duties & Responsibilities:
Customers
• Work with other team members, consultants, key customers, and key
Suppliers to solve specific challenges and leverage growth opportunities.
• Stay abreast of competing markets, development, building, etc. in the
Community and surrounding areas. Contact contractors/developers etc. in
Pursuit of business.
• Direct and coordinate counter and outside sales efforts.
• Assist in account development.
• Direct sales program to develop new markets and enlarge the market share.
• Make joint calls with salesmen as needed.
• Keep the business pricing current.
• Manages freight expense, customer discounts, and pricing to maintain profit levels.
• Successfully resolve customer issues timely and professionally.
• Continuously update product knowledge. Stay informed and educated as to product inventory and applicability. Understand product applications and help customers in their selections.
Operations
• Direct warehouse operations. Maintain necessary inventory levels, order materials, route deliveries and pickups.
• Review daily reports, taking appropriate action as needed.
• Maintain branch security, opening and closing of branch, oversee cash deposit activity.
• Attend periodic branch manager's meetings.
• Complete and submit in a timely manner all necessary paperwork regarding personnel, accounting, accounts payable, etc.
• Manages workflow to assist staff in balancing priorities, providing backup support if needed and otherwise ensuring that all work is accomplished with an appropriate sense of urgency.
• Be willing, able, and capable of performing any branch job function as needed.
• Reconcile inventory discrepancies and adjustments
• Negotiate pricing and issues with vendors in conjunction with purchasing and sales management.
• Ensures facility is maintained in a neat and professional manner.
• Solicit feedback from subordinates, peers, and other team members with the goal of personal or operational improvement.
• Annual update and coordination of Emergency Preparedness Plan.
Financials
• Develop sales and expense budget for the branch operations
• Analyze and evaluation of activities, costs, operations, budgets and forecast data to maintain a competitive edge in the marketplace.
• Direct accounts receivable activities for branch. Ensure collection calls are made and outstanding debt is collected. Check credit, open new accounts.
Employees
• Assign and directs all work performed in the branch and supervises all areas of operation in accordance with established company policies, procedures, objectives and applicable laws.
• Through management decisions, communication and behavior, creates a culture and a team that works together to meet customer needs and achieve desired results.
• Participate in the recruiting and interviewing process of new employees.
• Periodically evaluates the performance of branch personnel, develop goals and objectives. Provide both formal and informal feedback on a regular basis.
• Ensures the safety of all employees, seeing that safety rules are followed, hazardous conditions are corrected, and equipment and vehicles are properly maintained.
• Ensures all associates receive appropriate and required safety training for
forklifts, loading, off-loading, etc. and appropriate and required vehicle and equipment inspections are completed regularly.
• Promote an environment of empowerment, respect, and trust while holding team members accountable for their actions.
Sales *Managing the business of the existing customer & develop it.
*Gain a new business by gaining new customers.
*approaching prospects with a developed proposals up on their needs so we can gain the
business in a spot.
*Provide the customers with the high standers of Services & Needs.
*On time reporting to the management including daily, weekly & monthly reports.
*Professional in preparing many kind of plans such as Action Plans & etc…
*Customer service works.
*Operation works.
*Follow up company payable, monitor follow up of receivable collections to ensure timely
collection skills & supervise the collection units.
*Follow up the payments of the customers to keep their outstanding under control.
*Bring new business to enlarge & upgrade the territory in charge.
*As an Acting Sales Manager I've learned how to be a team player & leader in the same time,
so I can achieve all the targets on both ways EAM & ASM.
*Dynamic, motivated, high morals, smart, fast & strong all these elements are the
combination of the successful Manager where you can find them in me.